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New Research Reveals 75% of Healthcare Delivery Organizations Are Investing in Telehealth

January 25, 2018 | Telepresence Options


Telehealth Hits Mainstream, Data Suggests 2018 Is the Year 'Telemedicine' Becomes 'Medicine'

Hackensack, NJ, January 22, 2018 - Vidyo, Inc., the leader in embedded video technology, today released a study detailing the commitment of healthcare delivery organizations (HDOs) to telemedicine in 2018. The data reveals that remote and video-enabled care is becoming a critical cornerstone of healthcare delivery, with over 75% percent of respondents operating or planning to launch telehealth services in the year to come.

The findings are collected in a new ebook surveying over 300 clinical and IT professionals responsible for healthcare and technology investments across the country. Telehealth ranks as one of the top four IT investment priorities for HDOs and two-thirds of respondents plan to spend 20% or more of their technology budget on telemedicine solutions.

"Telehealth has officially gone mainstream," said Vidyo's Chief Marketing Officer, Elana Anderson. "Our research shows that the rates at which providers are adding video services to their medical bags will make 2018 the year that 'telemedicine' becomes standard medicine and mobile or remote access becomes the new normal."

Respondents cited improved patient outcomes and cost prevention as key drivers of telehealth adoption. Over 60% of those surveyed reported better-than-expected results from current telehealth solutions, noting improvements in efficiency, timeliness of care, ROI, and patient health. Satisfaction scores soared for video-enabled solutions, hitting 83% for virtual visits, 84% for acute care management, and 90% for chronic health support.

"The data makes a compelling case that patients themselves are behind the rise of ubiquitous telemedicine," continued Anderson. "A reliable and high quality connection as well as a simple interface are table stakes for any video interaction platform. With platform technologies like VidyoCloud, the healthcare industry is increasing its success and satisfaction with telemedicine. Services that once required substantial capital investment and highly specialized network expertise are now accessible and comparably easy to get up and running. It won't be long before on-demand video-based healthcare is the status quo."

Vidyo consolidated feedback to produce the ebook's list of best practices and recommendations for providers in 2018, including generating roadmaps, developing strategic partnerships between IT and clinical teams, and prioritizing patient outcomes as the primary measure of telehealth impact and ROI.

"Vidyo's expertise in telehealth is long-standing. Today we work with nearly 300 HDOs to provide reliable, secure, and easy-to-use video visits embedded directly into telehealth workflows," said Anderson. "This research shows how healthcare leaders can build on past successes to ensure a future-proof telehealth strategy and provide patients with the best access to treatment available."

The full report provides further insights and presents what's to come in telehealth. Learn more about partnering with Vidyo to deliver real-time, face-to-face video solutions across the continuum of care.

About Vidyo, Inc.

Vidyo is the leader in integrated video collaboration for businesses that require the highest quality real-time video communications available to directly embed into their business processes. Millions of users around the world visually connect every day with Vidyo's secure, scalable technology and cloud-based services. Vidyo has been awarded over 170 patents worldwide and is recognized by industry analysts for its cloud platform and APIs. Thousands of enterprises, service providers, and technology partners leverage Vidyo's technology to create innovative HD quality video-enabled applications. Learn more at, on the blog, or follow Vidyo on Twitter @vidyo and on Facebook.

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