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Lifesize More Than Doubles Its Customer Base Through Continued Innovation

September 18, 2017 | Telepresence Options


Story and images by CommsTrader

Launches new Lifesize app to deliver effortless collaboration in the cloud

Lifesize, a global innovator of video conferencing technology, has experienced explosive growth since last year including a 110 percent increase in its customer base to date through continued innovation and a focus on customer success. A perfect example of the company's commitment to drive relentless innovation and lead with customer obsession is the newly rearchitected Lifesize app. This new version of the company's cloud-based collaboration platform -- launched after a successful and thorough beta program -- delivers exceptional, high-definition audio, web and video conferencing.

In addition to net-new customer growth, Lifesize has seen the use of its cloud-based solution spread and grow within individual customer businesses as they add more users and more connected conference room devices to their accounts. Specifically, the number of active users within Lifesize Enterprise plan accounts, those with the highest-tier subscription service, has grown by nearly 50 percent since last year. Moreover, customers on average have added 76 percent more connected devices to their accounts since last year, showcasing just how important the huddle room and conference room are to a productive, collaborative business culture.

"Our remarkable success in more than doubling our customer base and then seeing incredible growth within each customer's account since the last year also validates our approach - that customers need both a cloud-based collaboration platform and seamlessly integrated, connected conference room systems. As we continue to innovate, the redesigned Lifesize app will usher in the next chapter of growth for our company, customers and partners, as it delivers a truly uncomplicated collaboration experience, whether employees are at their desks, their homes or in conference rooms."

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