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Avaya Converges UC, Conferencing User Experiences

October 17, 2016 | Telepresence Options


Story and images by No Jitter

In a welcome move for enterprises, company rationalizes user experience across unified communications, collaboration, and conferencing.

Avaya today announced the long-awaited convergence of the unified communications and conferencing user experience, or UX, into a new platform it calls Avaya Equinox. This should be a welcome evolution for enterprises using Avaya Aura for audio, Web, and video conferencing, as well as for those using the Scopia video conferencing solution Avaya gained in the 2012 acquisition of Radvision.

Along with Equinox, Avaya also introduced an Android-based desktop device known as Avaya Vantage and unveiled advancements of a client SDK for the Avaya Breeze communications-enablement package.

Avaya customers have long faced daunting UX choices, including Avaya Communicator, Flare, one-X Mobile, one-X Communicator, and Scopia. By mid-December, all of these UX options will converge into the new Equinox client.

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