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Forbes Interview with Polycom's Michael Frendo on How to Make Videoconferencing Work for You

July 26, 2016 | Telepresence Options


Story and images by Forbes

Recently, I had the chance to chat with Michael Frendo, Executive Vice President, Worldwide Engineering for Polycom, about a subject important to both of us: the future of communications in a virtual world. Polycom makes the phones that inhabit conference rooms around the world, as well as video and other "voice and content solutions," for organizations worldwide, so they're in the virtual communications trenches everyday. Michael has thought a lot, accordingly, about how we humans can best adapt to the new world of mixed virtual and face-to-face communications we live in. Our conversation follows.

Nick Morgan: What's the best thing about the virtual communication world we live in now? What's the worst thing?

Michael Frendo: The best thing is that doors have been opened to experience and you can see places in the world that you could only dream about seeing before. You can travel anywhere without leaving your desk/office. With virtual communication, you can communicate across time zones, have a flexible work schedule and be more productive. It's far better than sitting in traffic. Last summer, the Texas Transportation Institute estimated Americans spend 42 hours a year sitting in a car on their way to and from work. Couldn't those 42 hours be better spent innovating, ideating and creating?

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