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Reflecting on Enterprise Connect 2015

March 24, 2015 | Telepresence Options


Story and images by Irwin Lazar / No Jitter

Cloud, WebRTC, and the rise of team chat applications were key themes at Enterprise Connect 2015.

Enterprise Connect 2015 is in the books, with my time at last week's event spent co-chairing the WebRTC Conference-in-a-Conference, delivering a session on UC in the cloud, and meeting with more than 30 enterprise organizations, vendors, and service providers. In these conversations, several key themes emerged: cloud confusion, WebRTC comes of age, and the upheaval from the introduction of team messaging into the UC and collaboration market.

Clouds Still Overhead
Despite the hype, cloud represents a dilemma for enterprise IT, which wants the benefits of flexible scale, greater resiliency, and more predictable billing models without the need to undertake major server upgrade projects. But as enterprise IT shifts to the cloud, it is facing challenges related to security, governance, data management, geographic expansion, and perhaps most importantly, cost.

Nemertes' latest IP telephony/UC TCO research data shows that most moves to cloud are predicated on saving money, but in reality operational costs are higher in the first year for cloud than they are for on-premises solutions. This, our research shows, is largely due to the extra work that companies are putting in to make sure their cloud efforts succeed.

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