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Synergy: Cisco Trumps Microsoft in Enterprise Collaboration

December 8, 2014 | Telepresence Options


Story and images by Michael Cusanelli / The VAR Guy

Cisco Systems (CSCO) has officially become the top enterprise collaboration infrastructure provider, beating Microsoft (MSFT) in Q3 2014 earnings, according to new data from Synergy Research Group.

Both companies have been neck and neck this year in terms of market leadership in the enterprise collaboration space, with Microsoft gaining the upper hand in Q1 and Cisco narrowly beating out Microsoft in Q2 for supremacy, according to the data. Cisco raked in more than 16 percent of overall market share, totaling more than $7.8 billion in revenue from enterprise voice, UC applications, telepresence, email software, hosted communications and more.

Total revenue for the quarter was up 4 percent year on year, while enterprise voice and telepresence markets continued to decline, according to Synergy. However, strong growth in hosted voice and UCaaS as well as enterprise social networking helped to bolster declining sales from these markets. Overall, revenue from premise-based solutions fell one percent year on year, with revenue from hosted and cloud solutions ballooning by 13 percent, indicating a widespread migration to virtualized solutions.

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