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Rackspace to sell and manage Google Apps for Work for customers

October 8, 2014 | Telepresence Options


Story and images by Barb Darrow / Gigoam

SUMMARY: If you're a small or medium business, and want to use Google Apps but need help with management and support, Rackspace now has a deal for you.

Rackspace will now sell and support Google for Work applications to business customers, just as it already resells and supports hosted Exchange and Sharepoint for business customers.

Google, which is pushing its apps into business accounts many of which run Microsoft Office. Rackspace will bill the customer, and provide phone support for those times when that button you always use suddenly disappears without notice. (Hey it happens with Google Apps -- it actually happens with Microsoft apps too for that matter.) Having someone to call in that event is pretty helpful.

Google Apps for Work sold directly starts at $5 per user per month with 30 GB of online storage. A version with unlimited storage is $10 per user per month. Rackspace will charge $10 per user per month for basic and $15 per month for unlimited. That extra $5 gets you Rackspace's claimed "fanatical support" which includes help with provisioning, security configuration, device management and help with migration issues and account management.

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