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Blue Jeans Tool Measures Video Conferencing Use, Performance

September 19, 2014 | Telepresence Options


Story and images by Jeffrey Burt / eWeek

Blue Jeans Network is offering IT administrators a tool designed to give them better insights into how their cloud-based collaboration service is being used.

Blue Jeans officials on Sept. 18 rolled out Command Center, which offers IT administrators greater visibility into how the Blue Jeans service is being used, how it's performing and what kind of return on investment their company is getting from the service. The Command Center tool includes everything from interactive graphs to detailed metrics into the utilization and quality of the cloud-based service, touching on both historical data and live meetings.

At a time when services such as video conferencing and collaboration are moving to the cloud and employees are increasingly using a range of devices--from PCs to smartphones to tablets--to access the Blue Jeans service from anywhere in the world, Command Center gives IT administrators another tool to leverage the capabilities offered in cloud-based collaboration, according to Blue Jeans Chief Commercial Officer Stu Aaron.

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