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Avaya bets on India

July 16, 2014 | Telepresence Options



Story and images by Business Standard

For , the global provider of business communications and collaboration systems, India has emerged as key for its growth both for its research and development and as a market.

Avaya is among the handful of companies that have used their India presence not for cost arbitrage but for real innovation and development. The India R&D centre, in Pune and Bangalore, is the largest for the company globally and would contribute almost 50% of Avaya's product portfolio, which is around $2 billion, said the company.

Gary E Barnett, senior VP & general manager, Collaboration platform, Avaya said that India is significant for Avaya both as a market as well as from R&D stand point. "Whatever technology changes we see globally, in India they get magnified. Mobility, multi-channel, growing quickly into domestic contact centre, these are dynamics that are happening faster here. Moreover, we are seeing great benefit for the company due to the employees we have," he added.

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