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Cloud-Based Video Conferencing Makeover: Cisco

June 12, 2014 | Telepresence Options


Story and images by Brian Riggs / No Jitter

With CMR Cloud, Cisco is recommitting itself to the market for hosted video conferencing services.

This is the second in my trio of short blogs on the sudden activity in the area of cloud-based video conferencing services. The previous one was about LifeSize. The next one will be about Dimension Data and Teliris. But this time around let's look at Cisco. Same format as before: three sections that examine what each offered before when it comes to a hosted video conferencing service, what they'll offer next, and what the change means.

What Cisco offered before:
WebEx Telepresence (n�e Cisco Callway service), a hosted video conferencing service that Tandberg developed and Cisco brought to market in 2011. It is based on Cisco equipment deployed in Cisco-operated data centers and offered as a Cisco-provided service that channel partners resell.

There are two editions of the service, one just for Jabber clients ($29 per user per month or $300 per year prepaid) and the other a premium service for physical video end points ($99 per endpoint per month or $999 per year prepaid). Options include outbound voice dialing ($9 per month) and a bridge to support third-party video systems ($249-$499 per month depending on number of ports). Resolution is 720p on Jabber, or up to 1080p with the premium service. Dial-in telephone users are supported via the optional bridging service. Desktop sharing is also supported.

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