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Compass Business Solutions' Jules Trono to Speak About Interoperability in Las Vegas on June 14

May 28, 2014 | Telepresence Options


Jules Trono, President & CEO of Compass Business Solutions, will speak at a session titled, "Interoperability - Is It Still an Issue?" in Las Vegas on June 14. Compass is the leading provider of training for visual communication technologies and is often engaged to consult on industry trends.

Jules Trono, President & CEO of Compass Business Solutions, will speak at a session titled, "Interoperability - Is It Still an Issue?" in Las Vegas on June 14. The session examined visual communications in the Information Age and the factors that make or break interoperability. Infocomm 2014, the largest professional audio/visual tradeshow, will also be in Las Vegas during that week.

Network, security, devices, protocols and usability all affect interoperability, but from a user standpoint the only thing that matters is making a connection. 14 years ago only 70,000 devices were connected to the Internet. Now there are more than 8.7 billion devices connected and that is expected to double in the next 4 years, making the need for seamless interoperability a high priority for many organizations.

"We measure Interoperability by the ability for an end-user, someone who is not part of I.T. or the support staff, to connect with others using any device on any network and without needing assistance in making the connection or using the technology," stated Jules Trono. "It is a challenge faced by both our customers and the major manufacturers. Innovation moves quickly in communication industries, and new standards along with competitive advantages often impede interoperability progress, or even move us away from it."

Participants in past sessions have indicated that interoperability is still an issue. With an average of 9 devices per person connected to the Internet they are concerned about indicators that we are getting farther away from interoperability, rather than closer to it. While the quality of visual and unified communication has improved over time, they unanimously agreed that there are still gaps that impact us.

"Non-technical professionals do not want to memorize rules for choosing which device to use to connect to a meeting," said Donna Wyvill, Content Development Manager for Compass. "With a smartphone, laptop, tablet, video system and desktop telephone all available to most professionals, they just want to pick up any device and have it work." If the communication solution does not allow a person to choose their device, and then communicate using any combination of audio, video, or sharing of documents and data, then it is not truly interoperable.

Mrs. Trono has provided this session for VCI Group members and has been asked to make the session available during significant visual communications industry trade shows, such as Infocomm. InfoComm International is the trade association representing professional audio, visual and information communications industries worldwide.

Companies or students interested in learning more about Compass' training programs in the US and globally can visit, and can contact Lisa Santiago at +1 (760) 688-4045 or +1 (877) 234-0635 for more information.

About Compass Business Solutions

Compass, the largest global provider of visual communications and videoconferencing product line training, provides a one-stop resource for sales, technical and end-user training.

Compass Business Solutions is a learning company focused on helping people use and support video, unified communication and other technologies to improve their business. Training sessions follow a best practices approach to optimize all aspects of technology usage and support. Compass was founded in 2008 by communication industry professionals who have been working with telecommunication and video technologies since 1989 and who helped launch Tandberg University in the USA in 2006, then becoming Cisco's first authorized TelePresence Specialist Learning Partner in the US.

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