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Silver Chain switches on video conferencing to provide remote care

April 7, 2014 | Telepresence Options

Health organisation improves services for patients in isolated areas

Lee Davis_ Silver Chain

Story and images by Hamish Barwick / CIO

Western Australian health provider, Silver Chain has rolled out Samsung tablets with video conferencing software to monitor patients who may be thousands of kilometres from their nearest clinic.

Silver Chain's CIO Lee Davis said the catalyst for the introduction of video conferencing at the not-for-profit organisation was a merger with South Australian health firm RDNS in 2011.

"We were now operating across two states. We knew that travel could get out of control and as a not-for-profit, we couldn't justify that level of expenditure," he said. Since that time, Silver Chain has also expanded into New South Wales and Queensland.

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