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Time Warner Wants To Bring Telemedicine Home

March 6, 2014 | Telepresence Options


Story and images by David F Carr / InformationWeek Healthcare

Virtual Visits trial has Time Warner Cable technicians installing Tely Labs equipment to help Cleveland Clinic lower hospital readmissions.

Time Warner Cable Business Services is teaming with Tely Labs and Cleveland Clinic to conduct a "virtual visits" trial of a videoconferencing product as a way to lower hospital readmissions.

Time Warner's contribution: the cable guy. Because Time Warner already has technicians who install its equipment and services in customers' homes, it can use that workforce to install a TelyHD Pro videoconferencing unit in the home of a recently discharged patient. Teleconferencing lets the patient check in with a doctor by video rather than driving in for an office visit.

Time Warner announced Cleveland Clinic as the first partner to launch a trial implementation of the customized teleconferencing system in November. That trial is focused on providing follow-up care for cardiac patients, and so far has been extended to a few dozen patients, said Satya Parimi, group vice president, product management, Time Warner Cable Business Services. "We're making sure the process works well, and the technology works to their satisfaction, before opening it up to a wider population," he said. "We're looking to ramp up the number of patients over the next couple of months."

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