What personal information do you gather?

There are multiple types of information we gather here.  They mostly include information you give us including email addresses, personal mailing addresses, phone numbers and credit card numbers.  NONE OF THIS INFORMATION IS OBTAINED WITHOUT YOUR EXPRESS AUTHORIZATION.  Whenever this personal information is obtained, clear and specific authorization will be asked for every time.  The only information we obtain to which you do no expressly give to the Lab is an anonymous statistical record of what pages you visited on the website.


What is web traffic information and why are you tracking this?

Web statistics packages determine where a given user is coming from and how he/she uses the Lab's website network.  These web stats are gathered, anonymized and aggregated together to give us and our sponsors a better understanding of the type of user that comes to the HPL Network websites on a regular basis.  We do occasionally share the aggregated statistical information with affiliated companies but absolutely no personal web surfing information is ever kept on our servers or distributed to any party whatsoever.


What about cookies?

Cookies are alphanumeric bookmarks some websites will place into your browser to deeply track your browsing habits by sending your browsing history back to their server.  Here at the Lab, WE DO NOT USE ANY 'TRACKING' COOKIES'.


How does the backend of HPL site work and what does that mean for my privacy?

The Telepresence Options website uses modern, standard compliant webcode that adheres to multiple safety and accessibility standards adopted the web's governing body, W3C.  As such, these standards ensure reliable and safe interactions with the Lab's website and fight off would be hackers from stealing personal information.


Additional Privacy Information:

Personal information given to Telepresence Options is not sold to any 3rd party marketers, spammers or any other undesirables.  All information is safely kept in the Lab's encrypted and password protected contact database and only used as authorized (i.e. you asked to receive the Lab's newsletter, so we keep your email address and email you a copy of the newsletter when it becomes available).  Any information you do not feel comfortable with the Lab keeping can be deleted upon request by emailing: info@telepresenceoptions.com