Overview: Imagine telepresence and video meetings automatically connecting without the need for human intervention. Imagine this, and you imagine VNOC Symphony.

"There's nothing remarkable about it. All one has to do is hit the right keys at the right time and the instrument plays itself." - Johann Sebastian Bach 

Key Features:

• Complete Scheduling & Reporting Package
• Endpoint Call Launching, Telepresence Framing and System Monitoring
• Automated Infrastructure Control and Powerful Event Correlation
• Tiered Usage and Billing System
• Service Desk Tools with Auto Ticket Generation and Auto Update
• Complete e-Bonding Package
• Supports Lotus Notes, Outlook Exchange,Apple iPhone & iPod Touch, GoogleAndroid, Apple iPad, an intuitive web interface, and an animated MicrosoftSilverlight interface
• Drag-n-drop Graphical Interface for Rapid
• Dynamic Workflow Generation
• Geo-spatial Endpoint Mapping and Conference Plotting
• Real-time Network Management Tools for Endpoint Integrity Monitoring
  

VNOC Symphony Platform
The VNOC Symphony platform provides the first ubiquitous toolset in the industry to offer fully automated VNOC services to organizations regardless of their size. The VNOC Symphony platform consists of customer facing tools, VNOC facing tools, and back-office systems. Built on a web-oriented architecture, VNOC Symphony's framework easily interacts with current and emerging interface technologies for pervasive and mobile real-time access of any meeting resource.

Iformata Symphony Screen Shots

Customer Facing
VNOC Symphony provides users the option of scheduling meetings or requesting an immediate conference with no notice. This process is supported from many interfaces, including Microsoft Outlook, Lotus Notes, an intuitive web interface, an animated Microsoft Silverlight interface, Apple's iPhone, Google's Android, Apple's iPad, and others to come. Using these interfaces, users can select rooms for their conference. For example, launching a ten city conference would require a traditional VNOC 15 to 30 minutes of setup time. Using VNOC Symphony, the user selects the cities from a list of available rooms, and watches the conference sites appear and frame automatically by the VNOC Symphony service regardless of the endpoint manufacturer. A full featured scheduling toolbox allows users to see photographs of each meeting room, add participants to each site, choose MCU framing, view time zones of each location, and modify in-progress meetings, among other features. An express scheduler widget lets users quickly create a reservation with as few keystrokes as possible, listing the last ten meetings and ten sites as possible quick start selections. A meet-now widget enables users to request immediate video services for sites selected, whether by web interface or mobile application.

VNOC Facing
At the heart of the platform is VNOC Conductor, a runbook engine which polices meeting setup, maintenance, and teardown in an enterprise environment according to an organization's process rules. Numerous parameters are configurable via VNOC Symphony's VNOC Composer, which is a drag and drop graphical interface for rapid dynamic workflow generation. VNOC Composer ensures departmental or global directives are followed, including setup times, startup messaging, teardown messaging, in-progress meeting modification messaging, custom messaging, remedial functions, escalation processes, email notifications, chargebacks, conflict management, and many other processes that regulate a complex enterprise deployment.

The Digital Airline widget plots live conferences on a geo-spatial interactive map, showing all connected meetings graphically. VNOC Producer executes against requests from VNOC Symphony, governing conference transactions according to a flexible process environment, managing both infrastructure and endpoints, providing automated meeting connections for accurate, repeatable, and immediate conference choreography.

The logic in VNOC Producer is a well implemented process instructed by VNOC Conductor, the communication hub and process implementation logic that VNOC Symphony encapsulates. Based on these network engines, VNOC Producer understands how to filter and manage both routine and highly unique situations. VNOC Producer, as part of the VNOC Symphony platform, provides the first ubiquitous toolset in the industry to offer fully automated VNOC services to organizations, regardless of their size.

Summary
The VNOC Symphony platform is the world's leading enterprise management system for video and telepresence deployments. VNOC Symphony--Corporate Video Logisitics Simplified.

Iformata Communications is the leading innovator of ubiquitous VNOC tools and end-to-end automation through its VNOC Symphony platform. Iformata is the industry's longest-serving provider of managed services and video network operations. Through international peering relationships with major providers and other VNOC suppliers, Iformata's Telepresence Exchange is a leading video communications network connecting global Fortune 500 firms within a highly managed architecture.

For more information, please visit www.iformata.com or call +1.937.832.6957