Website: http://www.iformata.com
Headquarters: Dayton, OH USA
Founded: 2004
Public/Private: Private
Major Investors: The Allen Family



Industry Categories: Managed Video Services, Hosted Video Services, Private Labeled, Video Services, Video Network Management

Key Executives:

• David Allen, Chairman
  
• Scott Allen, Chief Executive Officer
  
• Rebekah Allen, President
• Brian Kinne, Executive Vice President
• Greg Mapes, Chief Operating Officer
• Scott Dixon, Chief Financial Officer

Key Customers: Private


Iformata Communications is the world's leading innovator of ubiquitous VNOC tools and end-to-end automation through its VNOC Symphony platform. Iformata is also the provider of choice for global enterprise firms, equipment manufacturers, and top-tier carriers for cloud based managed service offerings. With a customer base touching every continent, Iformata's wide range of managed service options give customers an unparalleled range of service models to support their ever changing video management needs. With U.S. based offices in Ohio and Virginia and international offices in Mumbai and Bangalore, India along with Stavanger, Norway, Iformata is the industry's longest-serving provider of managed services and video network operations. Through international peering relationships with major providers and other VNOC suppliers, Iformata's Telepresence Exchange is a leading video communications network connecting global Fortune 500 firms within a highly managed architecture.



Iformata's VNOC Symphony platform consists of customer facing tools, VNOC facing tools, and backoffice systems. Collectively these systems work together as a multi-tenant platform providing immediate and automated services for desktop, group, and immersive telepresence systems. Complex call flow logic may be modified at any time and applied to individual systems or groups of systems based on administrator changes to a rules engine. The VNOC Symphony platform removes human involvement in video meeting choreography and call management. With more than 450 patent claims across multiple patents, the product portfolio and platform performs every aspect of managing an enterprises fleet of video systems, including call setup, intelligent framing, automated monitoring, event correlation, and call tear down - even for disparate immersive telepresence systems.

Today people use many diverse tools to manage their schedules: Outlook, Lotus, PDAs, etc. These tools provide a simple window into the Symphony platform, making it immediate and easy to use today's familiar technology to launch impromptu or scheduled audio and video meetings, including Microsoft Outlook, Lotus Notes, Apple's iPhone and iPod, web interfaces, Google's Android, Apple's iPad, IVR interfaces and others. For example, consider the user that schedules a meeting using Microsoft Outlook; based on the start time, VNOC Symphony selects the optimal video bridge, dials each endpoint, adds an audio dial-in if applicable, framing each endpoint. Next, another user may attend the same conference, and if permissions allow, remove a city and add two more - while each site reframes seamlessly. With no VNOC operators involved, all of these requests are driven by users employing their tool of choice, allowing back-office systems to manage the complex operations needed to seamlessly reflect changing user requirements. The VNOC Symphony platform is the world's leading enterprise management system for video and telepresence deployments.
VNOC Symphony -- Corporate Video Logisitics Simplified.

Iformata's Video Network Operations Center, or VNOC -- provides organizations with a wide range of managed service support models. Iformata's VNOC's are the nexus where the industry's most experienced technicians leverage the most advanced technologies. Our VNOC services provide complete solutions encompassing Conference Scheduling and Management, Remote Monitoring, Fault Management and Case Management, Monthly Reporting, and other Optional VNOC services. Iformata's VNOC team is available to client organizations on a worldwide basis, 24 hours a day, 7 days a week, 365 days per year.

With an Iformata managed service you can utilize our state of the art VNOC Symphony platform - the world's leading enterprise management system for video and telepresence deployments.

Iformata's VNOC Symphony Enterprise SP (Service Provider) packages the functionality of its cloud based VNOC Symphony platform, which consists of customer facing tools, VNOC facing tools and back-office systems, with all of the capabilities of a VNOC into a single system. The result is a VNOC in a Box - a VNOC Symphony solution.

Service providers and enterprises can now utilize the VNOC Symphony Enterprise SP solution to automate the management of telepresence and video endpoints.

The processes and technologies necessary to manage a video infrastructure, can be costly and cumbersome, causing you to focus on areas outside of your core competency. As the longest-standing telepresence managed services provider, we've had ample time to learn what works, how it works, and what works best. At Iformata, telepresence and video conferencing is not only what we do, but all we do.
 

For more information, please visit www.iformata.com or call +1.937.832.6957.