Glowpoint Company Profile
Website: http://www.glowpoint.com
Headquarters: Hillside, New Jersey
Founded: 2000
Public/Private: Public - OTCCB: GLOW
Company Details
Industry Categories: Telepresence Managed Service Provider, Telepresence Community of Interest Network (CoIN) Provider, B2B Video Exchange Provider, Multi-point (bridging) Conferencing Services
Key Executives:
- Joe Laezza: President and Co-CEO
- David Robinson: Co-CEO, General Counsel, Corporate Secretary
- Edwin Heinen: Chief Financial Officer and Executive Vice President of Finance
- Jonathan Brust: Vice President, Marketing
- Martin Monson: Vice President, Business Development
- Thomas P. Schroeder: Vice President, Operations
- Lou Chiorazzi: Vice President, Engineering
Key Customers: NFL Network, URS Corporation, Carnegie Mellon, Sierra Club, Forbes.com, Morrison & Forester
Partners: Polycom, AVI-SPL, Affinity VideoNet, TalkPoint, Covad
Resellers: KBZ, The Whitlock Group
Company Mission: Glowpoint's mission is to power a global community where video communications are a part of everyday business life.
Glowpoint Networks
Glowpoint is a leading provider of advanced telepresence and video communications solutions. The company's suite of advanced and robust telepresence and video communications service solutions empower global organizations to enhance productivity, improve internal and external communications, while reducing ongoing operating costs. The company provides a full suite of telepresence and video conferencing managed services, and enables secure business-to-business video communications.
Glowpoint provides managed services for enterprises and their end users that can support any of the telepresence and videoconferencing products available today. Currently, the company supports thousands of video communications systems in more than 35 countries with our 24/7 managed video services. The company provides services for Fortune 500 companies, major broadcasters, small- and medium-sized businesses, as well as global carriers and video equipment manufacturers, and their customers, around the world.
Glowpoint Services
VNOC Managed Services (VNOC) - Glowpoint's Video Network Operations Center (VNOC) services offer a complete solution for the end-to-end management of telepresence and video conferencing environments. Aside from managing the day-to-day use of telepresence and video, our VNOC services support more than 140 telepresence video locations, as well as thousands of HD and SD conferencing rooms.
B2B Exchange Services - Glowpoint's Telepresence interExchange Network (TEN) service is the world's leading business-to-business telepresence and video conferencing open-standard meeting exchange service. TEN enables video users to communicate securely with each other, regardless of the network or technology being used. TEN leverages today's most advanced, high-quality bandwidth through multiple networks and global carriers, overcoming individual enterprise security protocols to connect businesses in a seamless fashion.
Conferencing Services - Glowpoint is a single point of contact to schedule, coordinate, and conduct successful end-to-end telepresence/video conferences. Glowpoint has the ability to support both ISDN and IP for multi-conference events with enough capacity to support more than 500 participating locations, including the ability to simultaneously webcast out video meetings and content.
Glowpoint's video communications services and solutions are hardware and network "agnostic," supporting all recognized video standards across high-quality networks. Glowpoint provides users with a consistent experience - regardless of how they are connecting or where they are connecting
QoS IP Overlay Network Service - Glowpoint's managed video service offering bundles our proprietary video application features and services with our Quality-of-Service (QoS) managed network offering. This bundled offering gives customers a single point of contact for their high-quality video communication needs.
Broadcast Services - Glowpoint's IP Broadcast Solutions empower broadcasters to capitalize on the efficiency of IP-based video while maintaining the highest standards of quality. Our solutions provide on-demand broadcasting, with "always-on" network connectivity, and reduce transport costs by almost 80 percent in comparison with expensive satellite feeds. Glowpoint broadcast group boasts renowned clients, including the NFL Network and Comcast's Mountain West Network and has provided video services for the NFL Draft for more than five consecutive years.
Telepresence Options Analysis
Glowpoint is one of our favorite examples of an established videoconferencing company that easily and successfully transitioned into not just supporting telepresence end-points but adopting the telepresence inter-company business philosophy. The company invested in telepresence interoperability early and was one of the first Managed Service providers to demonstrate a proven capability in managing Polycom, TANDBERG and Cisco telepresence end-points. They are now also white labeling VNOC services for both carriers and enterprise customers.
The company has put together their own Telepresence interExchange Network (TEN) which facilitates connections between Glowpoint telepresence and videoconferencing customers and their business partners on different systems and networks. Glowpoint also has an alliance with Tata Communications and can connect to Tata's growing network of publicly available Cisco TelePresence Systems in Taj, Starwood Hotels Worldwide and other public venues. It is assumed that their partnership with Tata will facilitate connections though Tata's inter-carrier B2B telepresence and video exchange as well and the company has publicly committed to an open peering policy.
