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Can You Finally See Me Now?

June 1, 2017 | Telepresence Options

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Story and images by No Jitter

Videoconferencing use is accelerating, thanks to growing demand, falling prices, and availability of cloud-based meet-me and interoperability services.

Nemertes Research recently published the results of its second-annual study on enterprise adoption of videoconferencing in small rooms (five or fewer seats) and use of cloud videoconferencing "meet me" style services to enable both integration of disparate desktop and room systems within and across company boundaries. The results this year show that video adoption remains in line with its hype.

The study produced five key takeaways:

Continued shift to open workspaces. Despite the productivity challenges related to background noise and distractions, 19% of participants now provision open workspaces as their primary new office environment, up from 16.5% in 2016. Nearly 40% of those using open workspaces still provision small conference rooms for group meeting locations while 21% use open huddle spaces, making the use of videoconferencing a challenge.

Videoconferencing deployments continue to grow. Nearly two thirds -- 63% of participants -- are increasing their small room videoconferencing deployments; on average, they are doing so by 59%. Just 2% are reducing rooms. In 2016 just 32% were increasing their small room deployments. Desktop videoconferencing deployments continue to grow as well, with nearly half saying that they will increase desktop videoconferencing seats in 2017. Today, fewer than 14% have enabled desktop videoconferencing on more than 20% of their devices, meaning plenty of room for growth. The biggest driver for these increases? A belief that video improves collaboration among distributed teams.

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