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Full Article:

Study: Videoconferencing is more effective when you can't see yourself

April 5, 2017 | Telepresence Options

Videoconference.jpg

Story and images by HR Dive

Dive Brief:

  • Marquette University researchers found that videoconferencing participants were more productive and happier with their performance when they couldn't see themselves on the screen, CBC News reports. The researchers said that participants worry about how they look, act and speak, which distracts them from the work at hand.
  • The study divided participants into two groups: Those who could see themselves on the video screen and those who could not. The latter group showed higher performance and satisfaction with the outcome of conversations than the former.
  • Researchers aren't sure of the cause, but they think it relates to a phenomenon psychologists call "objective self-awareness," in which seeing oneself on screen detracts from individual focus.

Dive Insight:

The study results might not apply to all videoconferencing participants, but knowing that objective self-awareness can occur could perhaps allow videoconferencing hosts to warn callers about the phenomenon before a meeting starts.

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