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Cisco Meeting Server simplifies collaboration

August 17, 2016 | Rena Malai

Cisco_meeting_server.jpgCisco_Meeting_Server_Expierence.png

Story and images by Network World

Cisco Meeting Server makes it easy for customers to use Cisco video room technology with third-party solutions

I recall my first conversation with Rowan Trollope, Cisco's senior vice president and general manager of Internet of Things (IoT) and applications, back in 2012. He joined Cisco to head up the companies Collaboration Business Unit, and it was clear from our first conversation that collaboration under Trollope would be markedly different than it had been.

The calling card for Cisco Collaboration has always been great technology, but the usability of the products has been mediocre. So, this became one of the primary focus areas for Trollope. For example, when a user receives an invitation for a WebEx meeting, he or she used to have to scroll all the way down to the bottom of the email and look for a hyperlink to click. Now there's a big button at the top of the invitation that says "Join WebEx," making the product significantly more usable, particularly for mobile users.

Over the past few years, the Collaboration group's mission has been creating experiences that delight, and the result has been a number of Red Dot awards for design quality. Also, after many years of consecutive revenue decline, the group has seen the revenue steadily increase for well over two years.

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