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Gate City Bank's New Video Conferencing Initiative Boosts Efficiency, Slices Travel Expenses

May 9, 2014 | Telepresence Options

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FARGO, N.D., May 08, 2014 (BUSINESS WIRE) -- Video conferencing has revolutionized the way people connect and as a result, businesses are making visual communications a strategic priority. As Gate City Bank grows and expands, the organization is looking to find new efficiencies to save time and money. With 34 offices throughout North Dakota and western Minnesota, Gate City Bank has enlisted Video Guidance to implement a new video initiative that is changing the way it communicates.

The ambitious strategy has deployed systems in all 34 of Gate City Bank's locations in 19 communities. Video Guidance is managing the bank's video conferencing program through its OneCall´┐Ż managed service offering, which supports all of Gate City Bank's desktop, mobile and room systems, multi-point bridging, and gateway infrastructure and programs.

In addition to saving travel expenses, video has greatly improved and changed how employees connect.

"Using video conferencing for all of our internal communications and meetings that would otherwise be done in person is a significant cost-savings tool for our organization," said Tom Jabens, senior vice president and information technology manager at Gate City Bank.

Video Guidance also provides its User Adoption Program to help Gate City employees easily manage a video meeting. The industry-unique service trains the user to make sure each user is comfortable, confident and capable, making video conferencing easy to use. Training and collaboration is happening much more timely and frequently. And, the benefits have been synergistic. One meeting room that was seldom used is now booked solid. The bank already has plans to add an additional video conferencing room.

"Communication now is more efficient because it can connect employees from multiple offices for meetings, training, even interviews," said Jabens. "While the biggest economic benefit in deploying a video conferencing initiative is to save time and money, we are extremely pleased that the other reward of these savings allows us more time to serve our customers."

About Gate City Bank
A $1.7 billion mutual community bank, Gate City Bank has been providing complete banking services to its customers since 1923.Gate City Bank has 34 banking offices across North Dakota and Minnesota, and employs 492 people.

About Video Guidance
Founded in 1999, Video Guidance (www.videoguidance.com) is privately held and headquartered in Bloomington, Minn.Video Guidance is a certified partner of Acano, Cisco, Polycom, LifeSize and Pexip, and maintains strategic alliances with Conference Plus, On Stream Media Corporation and VQ Communications.For six consecutive years, Video Guidance has been named to the "Inc. 5,000" list of the nation's fastest growing private companies; one of the top privately held companies in Minnesota; one of the top 150 telecommunications companies in the nation; and one of the "50 Fastest Growing Privately Held Companies" in the Twin Cities by The Business Journal.The company was also named one of the "Best Companies to Work For" by Minnesota Business magazine, which also honored Video Guidance with its "2013 Leader in Health Care Award."

SOURCE: Video Guidance, Inc.

Shore to Shore Communications, Inc.
Gail Shore, 952-925-6102
gshore@winternet.com







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