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DigiGone Introduces DigiCrew Videoconferencing Service

December 10, 2013 | Telepresence Options

Digigone Digicrew UI

Story and images by Seatrade Global

DigiGone today announced the introduction of a new videoconferencing service for crew welfare communications aboard ships at sea.

The company's new DigiCrew package enables the transmission of high-quality video via satellite, allowing crewmembers the freedom to see and communicate with family and friends ashore, no matter where their voyages take them. The service can be used for audio-only or text messaging as well.

"Now, for the first time, there's an affordable videoconferencing service for crew, optimized for transmission over narrowband satellite service," said Michael Dunleavy, president and CEO. "Imagine the joy of being able to see your wife's face or blow a kiss to your daughter on her first birthday from thousands of miles away. Making visual communication possible at an affordable price can go a long way to increase crew morale, enhance productivity on the job and improve retention rates."

Digigone Digicrew UI

Based on DigiGone's proprietary signal compression and encryption technology, DigiCrew uses 90 kbps for good-quality video transmission - less than 10 percent of the bandwidth normally required for other commercially available video services. Audio-only calls use 12 kbps, and a 160-character text message just 2 kbps. The very low bandwidth requirement translates into lower satellite airtime charges. It also allows multiple crewmembers to conduct calls at the same time without overloading the satellite bandwidth or interfering with the ship's communications.

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