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Mitel, Vidyo and VMware to unveil UC enabled telepresence with VMware View

August 28, 2013 | Telepresence Options

vmware Vidyo mitel

Desktop virtualization using VMware View offers IT tremendous benefits by moving desktops and applications into the cloud and delivering them as a managed service

SAN FRANCISO, USA: Mitel, Vidyo, Inc., and VMware today jointly unveiled a new, integrated solution combining UCC and video conferencing with VMware View.

Specifically, Mitel and Vidyo have integrated Mitel's virtualized Unified Communicator (UC) Advanced client software and the VidyoConferencing collaboration solution with VMware View to deliver a single, unified solution that enables collaboration over any medium while delivering reduced costs, increased security and simplified management of virtual desktop infrastructure (VDI).

Desktop virtualization using VMware View offers IT tremendous benefits by moving desktops and applications into the cloud and delivering them as a managed service. This enables process automation efficiency, increased security and reduction in the total cost of desktop ownership. This joint solution will enable IT to deliver video conferencing, voice, presence, secure instant messaging, audio and web conferencing, document sharing, voice messaging and email, all unified with complete desktop functionality. Users simply sign on once to a terminal or use their VMware View client to instantly gain access to all collaboration mediums in addition to their desktops.

"Video is an obvious next step in VDI applications, and this joint solution demonstrates the continuing leadership of VMware and its strong partner ecosystem," said Charles King, analyst at Pund-IT, Inc. "Solving the performance and resource issues related to voice in VDI solutions was hard enough. But the ability to deliver business-quality video in a virtualized environment requires overcoming significant technical hurdles, especially when you take an open approach versus the proprietary 'walled garden' products offered by some vendors. If the collaboration between Mitel, and Vidyo and VMware performs as we expect it to, the results will be groundbreaking."

The joint announcement made by VMware and Mitel at VMworld 2011 showcased a significant technical achievement- streaming virtualized voice to a virtual desktop without significant performance and latency issues. Today's announcement represents a comparable technology breakthrough from Mitel, Vidyo and VMware to enable media streaming by separating communications into two pieces - the rich media component and the call-processing component that sets up the connections. The call-processing component is transmitted through the data center whereas the rich media component is transmitted directly to the endpoints, enabling the quality over existing networks without sacrificing performance in the data center.

"Mitel and Vidyo have demonstrated what is possible with a strong partner community. Both companies are committed to an open architectural approach, and this has enabled us to work together to achieve dramatic technical leaps that better serve our customers," said Vittorio Viarengo, vice president, End-User Computing, VMware. "As evidenced by today's announcement, we are continually pushing the bounds of what is possible with VDI and VMware View�."

"This development allows us to deliver yet another important collaboration mode for virtualized UCC deployments," said Stephen Beamish, vice president, Business Development, Mitel. "It's further validation of the power and flexibility that enterprise voice virtualization provides for end customers."

Interested parties can view a live demo of the joint solution at VMworld 2012 in booths #2512 and 2530 VMworld 2012 is taking place at San Francisco's Moscone Center Aug. 26-30. Mitel will also participate in a series of international VMware events this fall including VMworld Europe in Barcelona, VMware Solutions Symposiums in Indonesia, Malaysia and Thailand, and VMware Forum in Singapore and Australia.







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