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WebRTC: The Survey Says..

July 19, 2013 | Telepresence Options

webrtc


Story by Gary Audin / no jitter

Interoperability was seen as the biggest challenge, while UC--not surprisingly--was seen as facing the biggest impact.

WebRTC (Web Real Time Communication) is the next wave affecting the enterprise, and Dialogic�recently surveyed�169 executives of service providers and application developers to collect their opinions about WebRTC and the effect it will have on their business models. About 87% said that WebRTC would have a significant impact on their product roadmaps. The roadmaps will then influence the enterprise's implementation of WebRTC applications.

Question 1 of the Dialogic survey asked about the disruptive nature of WebRTC. The respondents identified that the browser-based capability was its most disruptive aspect, with 59.5% selecting this choice. It is predicted that more than 1 billion browsers will be supporting WebRTC by the end of 2013. The remaining 40.4% of the opinions were divided among the web services model, open source technology, royalty free video and audio codecs, and finally the backing of Google and Mozilla

Question 2 asked the respondents what they thought would be the market impact on telecom solutions. The survey respondents selected Unified Communications (37.7%) as the single market segment that would experience the greatest impact from WebRTC deployment. Many people looking at WebRTC are predicting that the convergence of audio and video, conferencing, and collaboration capabilities will be very attractive to the enterprise when offered as single package. An interesting question not asked is "Will UC companies like Avaya, Cisco, and Microsoft compete or complement WebRTC with their products?" It is quite possible that Lync plus Skype will be developed as a competitor. Avaya and Cisco will probably embrace WebRTC but add a number of proprietary extensions.

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