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VCIG Live! Event: Improving the End User Experience

July 16, 2013 | David S. Maldow, Esq.

VCIG live
The Visual Communications Industry Group (VCI-Group), the largest independent group of videoconferencing and visual communications users, will host industry experts and analysts as they explore the importance and impact of visual communications to the end user experience. VCI-Group recently opened up their Live Webinar series to non-members, so be sure to take advantage of this excellent opportunity to join a premium informative series at no cost.

Date: Thursday, July 18, 2013 - 1:00 - 2:00 PM ET
Topic:�Improving the End User Experience
Registration: FREE

The session is a live interactive videoconferencing session and streaming event sponsored and carried by Cisco WebEx.�Join our distinguished panelists as they�explore how to improve the end user experience to assist with end user adoption and the corresponding return on investment. This interactive session will focus on how internal and external service providers of videoconferencing can improve the end user experience from both the on-site and back-end processes when using videoconferencing and other collaborative tools.

This event will be hosted by former radio talk show host and industry veteran, J. D. Vaughn, and will feature Theo Economides (Greenline Emeritus Consulting�- Lecture and Consultant),�Brad Wigginton (Team Leader, Video and Telepresence Operations for GE), Karl Hantho (Videxio - President Americas),�and Dr. Tamela Smith (Western Kentucky University - Manager Interactive Video Services).

Theo Economides
Theo Economides
Greenline Emeritus Consulting, Lecture and Consultant

Brad Wigginton
Brad Wigginton
GE, Team Leader, Video and Telepresence Operations

Karl Hantho
Karl Hantho
Videxio, President Americas

Dr. Tamela Smith
Dr. Tamela Smith
Western Kentucky University, Manager Interactive Video Services

JD Vaughn
JD Vaughn
Host - Former talk show host and industry veteran

The Visual Communications Industry Group (VCI-Group)
VCI-Group is a community comprised of 500+ end-user members, along with an alliance of vendors, focused on videoconferencing, telepresence, Unified Communications and/or collaboration technology. User membership consists of individuals from organizations that make visual communications purchasing decisions or recommendations and create implementation strategies, and/or support the technology. The members represent Fortune 1000 companies, colleges and universities, and government agencies.

VCI-Group was originally created in 2001 as a vendor specific user group (the Polycom User Group, commonly known as PUG). In 2010, the organization's members voted to become vender agnostic and evolve into the VCI-Group. Now, as an independent nonprofit organization, VCI-Group is working to influence the development of Industry-based standards for multimedia collaboration technologies and applications, to improve industry products and services, and to facilitate the exchange of information among its members. VCI-Group President, Toni Alonso explains the group's mission as follows...

"In 2013, VCI-Group will continue moving forward and transitioning to better serve all our members. The industry has made it very clear that there is a growing and compelling need for an independent End User organization and the Visual Communications Industry Group (VCI-Group) continues to function as that organization. And in the coming year, while we will continue to deliver training, communication and support for end users, manufacturers, CSPs and vendors, we will also be offering extraordinary support for our vendors enrolled in our Circle of Leadership program. In 2013 you will see a transformation and a revitalization of the organization through a number of initiatives. The first is the development of the Circle of Leadership program offered to Alliance/Vendor Members that will help introduce and present our vendors to our user members, while also educating our user members about industry changing developments like WebRTC."







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