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Study shows job interviews done via video conference put both applicants and interviewers at a disadvantage

July 30, 2013 | Telepresence Options

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Story by Dan Ovsey / Financial Post

Job applicants who agree to do job interviews via video conference are putting themselves at a disadvantage relative to those who do face-to-face interviews, says a study released this morning by�McMaster University's�DeGroote School of Business.

The study, which monitored the behaviour and perspectives of select MBA students at the school, as well as employer partners, found video conferencing interviews led to less likability from both the interviewer's and interviewee's perspective.

The study found the nuances of interpersonal communications were adversely affected by technological barriers created by video conferencing.

"As soon as you have the electronic barrier between two individuals, there's going to be a lot of signal compression and things that are lost," says�Will Wiesner, the study's co-author and associate professor of human resources at DeGroote. "Eye contact is an issue we highlighted in the study, but there's other things as well. Interpersonal relations don't form as well as in a face-to-face scenario."

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