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Infonetics Research: $22 Billion to Be Spent on Videoconferencing and Telepresence over Next 5 Years

March 14, 2012 | Hogan Keyser
Infonetics.jpgBOSTON, Mar 13, 2012 -- Market research firm Infonetics Research today released excerpts from its fourth quarter (4Q11) Enterprise Telepresence and Video Conferencing Equipment report, which analyzes markets and vendors by region for dedicated and PBX-based video conferencing and telepresence infrastructure and endpoints (videophones, software, video rooms, etc.).


"Sales of telepresence and videoconferencing equipment surged in the past two years, with growth accelerating in 2011 as video took off on enterprise IP PBX systems. The video conferencing market is being fueled by a confluence of factors, including the proliferation of video-capable equipment, demographic and communication trends that favor video, industry use cases like tele-learning and tele-medicine, and most importantly, customer demand," says Matthias Machowinski, directing analyst for enterprise networks and video at Infonetics Research.


  • The global enterprise video conferencing and telepresence market jumped 15% to $882 million between the third and fourth quarters of 2011, setting a record high for quarterly revenue
  • For the full year 2011, sales of videoconferencing and telepresence equipment are up 34% to $2.99 billion
  • Infonetics expects a cumulative $22 billion to be spent by enterprises on videoconferencing and telepresence hardware and software from 2012 to 2016
  • PBX-based systems had the strongest performance for the year, growing 80% as they offer a cost-effective way to enjoy multi-modal communication using existing infrastructure
  • Market leader Cisco shows no signs of slowing down: its 4Q11 revenue jumped 25% sequentially and market share is up 3 points to 52.5%
  • Dedicated multi-purpose room video systems made up over half the enterprise videoconferencing equipment market in 2011 and will continue to be the biggest revenue-generator among enterprise video solutions
  • Sales of videoconferencing infrastructure and endpoints are strong in all major world regions, but the standout region is the Caribbean and Latin America (CALA), which saw sales nearly double in 2011


Infonetics' quarterly Enterprise Telepresence and Video Conferencing Equipment report provides worldwide and regional market size, vendor market share, analysis, and forecasts for dedicated enterprise video equipment, including infrastructure (MCUs, other) and endpoints (immersive telepresence, multi-purpose room systems, desktop, and software-based endpoints) and PBX-based videophones and software-based video conferencing clients. Vendors tracked: Aastra, Avaya, Cisco (Tandberg), Grandstream, Huawei, Kedacom, LifeSize, Magor, Microsoft, Mitel, Polycom, Radvision, ShoreTel, Sony, Teliris, Vidyo, ZTE, and others.


  • Latest Infonetics enterprise voice, video, and UC research newsletter:
  • Asia, Latin America boost enterprise voice equipment market in Q4; Avaya, Cisco end strong
  • PBX market continues its slow, steady recovery in 3Q11, up 5.5%
  • Operators name Acme Packet top SBC vendor; SIP trunking, interconnection driving SBC market
  • Infonetics ups its 2015 VoIP services forecast to $76B, driven by SIP trunking, hosted business VoIP
  • Unified communications survey shows Microsoft and Cisco lead, mobility key, video growing
  • IMS survey on services, equipment, vendors shows growing momentum for mobile services


Download report prospectuses, tables of contents, etc. at (see ENTERPRISE VOICE, VIDEO, AND UNIFIED COMMUNICATIONS).

  • Log in to download Infonetics' 2012 Research Publication Calendar:
  • VoIP and UC Services and Subscribers Market Share and Forecasts
  • SIP Trunking and Enterprise SBC Strategies: Global Service Provider Survey
  • Enterprise Session Border Controllers (SBCs) Market Share and Forecasts
  • North America Business VoIP Service Leadership Scorecard
  • UC Deployment Strategies: North American Enterprise Survey


Infonetics continues to expand rapidly and is looking to hire more analysts. See for current job openings, which include a senior Video analyst and market analysts with enterprise VoIP expertise.


Infonetics Research ( ) is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.

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