January 26, 2012 Boston, MA -- Wainhouse Research (WR), the leading analyst firm for unified communications and collaboration (UC&C) markets, has added three new industry experts to its team. Designed to further expand WR's outstanding coverage of the evolving UC&C industry, these professionals bring deep industry expertise and a wide range of experiences which will provide valuable strategic planning and competitive positioning resources to WR clients.

Bill Haskins, WR's new Senior Analyst, will spearhead WR's strategic focus on unified communications products and services. Bill has over 15 years of experience supporting, delivering, and designing converged collaboration services in a global communications environment. Prior to joining WR, Bill served as Director, Unified Collaboration, at Level 3 and Global Crossing, leading a team of product line managers and application developers responsible for service development, marketing, P&L, customer experience, and product road mapping. Bill will leverage this experience to assist WR clients in market analysis and research, roadmap consultation, and business case development. Bill is based in Denver, Colorado and will serve WR clients globally.

C. Scott Walters joins the WR team as a Senior Consultant to collaboration service providers (CSPs) and enterprise users through one of WR's strategic advisory programs -- CollaborationPlan. Scott began working with WR in late 2011 through a partnership and now joins the company full time. He has over 12 years of experience in the conferencing service provider community, where he held roles in business and channel development at PGi, Global Crossing, NetworkIP, and InterCall. Scott will assist WR CSPs and enterprise users with strategy and vendor selection as well as improving operational processes. Scott is located in Pittsburgh, Pennsylvania and works with WR clients globally.

Mark Mayfield is well known to WR Analysts through his role as Editor of AV Systems Design, AV Technology Magazine, PRO AV Magazine, and Sound & Video Contractor Magazine. Additionally, he has held senior marketing roles at EAW, JBL, and Bose. With over 15 years covering audio and video technologies, Mark is well positioned to join the WR team as a Senior Analyst covering videoconferencing and streaming media, leveraging his expertise to provide critical assessment of the market, vendors, and emerging opportunities. Mark is located in Boston, Massachusetts, and will provide syndicated studies and strategic consulting services for WR clients globally.

"We are committed to being the analyst firm with the greatest depth and breadth of expertise to cover unified communication and collaboration," states Marc Beattie, Managing Partner, Wainhouse Research. "Bill, Scott, and Mark will enhance our ability to provide our clients with market research and strategic guidance based on a quality and precision of knowledge that are unmatched in the analyst industry."

About Wainhouse Research
Wainhouse Research is an independent analyst firm that focuses on critical issues in the unified communications and collaboration market. The company provides 6 different vendor subscriptions covering unified communications, group videoconferencing, personal & web-based collaboration, audio conferencing, streaming & webcasting, and distance education & eLearning solutions, as well as a single all-inclusive subscription for enterprise users. The company acts as a trusted advisor providing strategic advice and direction for both the UC&C industry and its enterprise users. For further details contact sales@wainhouse.com or see http://www.wainhouse.com .