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Providea Conferencing ClearTrac Control Receives 2011 INTERNET TELEPHONY Product of the Year Award
January 19, 2012 | Hogan Keyser
CAMARILLO, Calif., Jan. 18, 2012 -- Providea Conferencing, LLC, a leading global provider of telepresence and video conferencing solutions announced today that TMC, a global, integrated media company, has named ClearTrac Control (CTC) as a recipient of the 2011 Internet Telephony Product of the Year Award.
Many companies face challenges when it comes to managing their telepresence and video conferencing solution. Most important is the ability to resolve issues before end users are impacted. System outages and network issues can create service interruptions that result in lost revenues and lost opportunities. CTC is an enterprise-grade network and systems management tool that provides the ability to monitor real-time a customers' video conferencing services and network performance through a secure, customizable, cloud-based platform.
CTC provides a 360 degree view of all operational elements. Features include user dashboards, live monitoring of video systems and networks, asset management, fault management, issue resolution, knowledge-base, configuration management, change control, and reporting. CTC can monitor any video system regardless of the manufacturer and can be expanded to manage a customer's entire IT infrastructure including routers, switches, servers and security appliances.
"We are truly honored to receive this industry award," said John Price, Executive Vice President, Professional and Managed Services of Providea. "Providea's Managed Video Solutions are part of our core competency and ClearTrac Control is an innovative approach to delivering services to our customers through a completely agnostic platform that allows us to quickly navigate through complex operating environments including video, voice, networks, servers, and desktops, delivering support at conversation speed." "I am happy to grant Providea Conferencing with a Product of the Year Award. The editors of INTERNET TELEPHONY have verified that ClearTrac Control displays quality and innovation plus provides real needs in the marketplace," stated Rich Tehrani, CEO, TMC. "I would like to congratulate the entire team at Providea for their commitment to advancing IP communication technologies."
Headquartered in Camarillo, CA with offices nationwide and internationally in the United Kingdom, Providea Conferencing offers a full suite of telepresence and video conferencing solutions, along with comprehensive system and network design consultation and world-class support. Founded in 1999, the Providea team boasts years of experience in video conferencing, professional services, multi-media design/build, multi-point bridging, network configuration and the best practices for successful deployment and utilization of these technologies. Leading organizations within the financial, legal, technology, healthcare, entertainment, education and government sectors rely on Providea Conferencing.
Providea Conferencing, LLC, the Providea logo and other Providea marks are trademarks or registered trademarks of Providea Conferencing, LLC. For more information on Providea visit www.provideallc.com
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998(TM). Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com .
TMC is a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world's leading B2B communications event. In addition, TMC runs multiple industry events: 4G Wireless Evolution; M2M Evolution; Cloud Communications Expo; SIP Tutorial 2.0:Bringing SIP to the Web; Business Video Expo; Regulatory 2.0 Workshop; DevCon5; HTML5 Summit; CVx; AstriCon; StartupCamp; MSPAlliance MSPWorld and more. Visit TMC Events for a complete listing and further information.
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