Teliris Telepresence - Low Cost End-Points and Multi-Vendor Managed Services

Teliris has been an innovative force in the telepresence industry for over a decade and is known for developing and implementing high quality, fully managed, telepresence and collaboration solutions. The company leverages a software based platform to provide a telepresence experience over the usually lossy public internet, and boasts strong interoperability with telepresence and videoconferencing (VC) products from other manufacturers. 

Teliris has recently announced three new offerings which can greatly increase the availability, flexibility, and reach of an organization's VC footprint. The announcements include a meeting room system starting at \$5,000, a managed desktop endpoint, and an extended managed service offering. These new offerings will allow companies with existing deployments to affordably extend their VC services to more people and locations. In addition, smaller companies that can't afford traditional large scale VC infrastructure can now take the VC plunge a few systems at a time.

In a\nclear shot across the bow of traditional room system codec vendors, Teliris is\noffering a \"lightweight video endpoint\" starting at \$5,000. Designed\nwith ease of use in mind, it simply connects to a standard HDMI-compatible\ndisplay and is operated via a mouse and an onscreen menu. This high definition\nVC endpoint comes with all the benefits of any fully managed Teliris endpoint\n(including full VNOC support). Teliris bundles managed services into all of its\nofferings to ensure that their customers always have guaranteed reliability and\n24/7/365 support. This helps to explain the impressively high usage rates (up\nto 40% of business hours) reported by Teliris for some of their currently\nmanaged solutions. Like all Teliris endpoints, StartPoint supports SVC,\nleveraging Vidyo's SDK which helps to provide a quality video experience over\nthe public internet.

 Teliris @nywhere

According to Teliris, their @nywhere solution is the first fully managed software based desktop client. What this means is that desktop videoconferencing users can enjoy all benefits of the Teliris managed services described above on their PC or Mac. Scheduled calls and full VNOC support at your desktop. The solution is still in beta (expected release in Q1 2012) and UC integrations (OCS and Lync) are planned for future releases.

Teliris\nis extending their managed service offerings to include equipment from other\nvideoconferencing manufacturers. This allows for customers to support mixed\nenvironments including various types endpoints, all managed by the Teliris'\nexperienced VNOCs and backed by a 99% SLA. Teliris was one of the first\ncompanies in the world to manage multi-screen, multi-codec telepresence\ninstallations. Leveraging their patented Dynamic Scenario Manager (DSM),\nthey can ensure an optimum experience between different types of endpoints. DSM\nunderstands the screen setup and layout options of each endpoint so that during\nmultipoint meetings it can intelligently create an appropriate layout at each\nend.

\n\nManaged\nservices has always been a big part of the Teliris story. Teliris states that\nthe systems under their management have a significantly higher usage rate than\nreported industry averages. As industry veterans, Teliris has understood for a\nlong time that you can't simply install video equipment in a conference room\nand expect successful adoption. The support and guaranteed meeting success\nprovided by managed services can prevent users from having that one bad\nexperience which turns them off of videoconferencing.\n\nThe expanded service offering is set to launch in Q1 2012 and is expected to cover all standards based videoconferencing systems and telepresence suites offered by the leading vendors (Cisco, LifeSize, Polycom, Radvision, etc.)

\"Teliris\nsees delivering our industry-leading services beyond our boardroom solutions to\nboth new endpoints and other video collaboration endpoints as being key to\ndriving greater utilization and real business change.\" Says Hana Jeddy,\nTeliris Marketing & Public Manager.  This combination of Teliris' new\nendpoints and their expanded service should be interesting to those looking to\nextend the reach of their VC environments, or start new ones, without large infrastructure\ninvestments.