Gold Sponsors
Array Telepresence Logo   Human Productivity Lab Logo   Ashton Bentley Logo
Silver Sponsors
Bronze Sponsors
Telepresence Options Magazine

Latest Telepresence and Visual Collaboration News:
Full Article:

Glowpoint to Provide Cloud Managed Video Services for Polycom Unified Communications Solutions

July 19, 2011 | William Zimmerman
Glowpoint_Logo_New.jpgManaged services offerings available for a range of Polycom telepresence and high-definition video conferencing offerings

MURRAY HILL, N.J., July 19, 2011 -- /PRNewswire/ -- Glowpoint, Inc. (OTCBB: GLOW), a leading global provider of cloud managed video services, today announced that they have signed an agreement with Polycom, Inc., a global leader in unified communications (UC), to provide cloud managed video services for Polycom's telepresence and video conferencing solutions.

Under the terms of the agreement, Polycom partners are able to offer Polycom branded cloud managed video services delivered by Glowpoint. The services will include management of Polycom UC solutions and video infrastructure on customer premise or fully hosted from Glowpoint's cloud.

"This agreement solidifies what was already a powerful partnership," stated Joe Laezza, President and CEO of Glowpoint. "Our cloud managed video services combined with Polycom's market leading solutions for telepresence and video conferencing will let business customers realize the full value of visual communications. We look forward to growing our joint capabilities and helping customers easily adopt video, scale it to meet their needs globally, and use it openly to collaborate with key partners and customers."

The partnership with Glowpoint will allow Polycom partners to offer market leading remote management capabilities including customer valued managed services such as 24 x 7 proactive room and video infrastructure sweeps, helpdesk and concierge support, software upgrades, scheduling solutions, and call recording.

"Glowpoint's managed video services delivered via the cloud clearly resonate with our customers. All of our partners are looking for ways to make face-to-face collaboration easier than ever," said Gary Testa, Vice President, Global Cloud & Service Providers Solution Group at Polycom.  "Now enterprises globally can gain immediate benefits from Polycom's industry-leading open collaboration solutions through the cloud.  Glowpoint's managed service offerings minimize upfront costs and risks, enabling end-users access to Polycom's standards-based, high-definition, video solutions so they can collaborate on-demand and increase workplace productivity."

In a study published in May of 2011 by Wainhouse Research, channel partners in the video conferencing and unified communications market indicated that over 74 percent of their customers are interested in purchasing managed services for video.

"Business customers are increasingly looking for a complete solution for telepresence and video conferencing, including a complete managed services offering," said Andrew W. Davis, Co-Founder and Senior Partner at Wainhouse Research. "Polycom's impressive portfolio of telepresence and video conferencing products combined with Glowpoint's cloud managed video services will meet a wide variety of customer needs."

Glowpoint is a founding member of the Open Visual Communications Consortium(OVCC) organization, the first global visual communication exchange based on open standards. Sponsored by Polycom, the OVCC links service provider networks globally to deliver breakthrough video connectivity and interoperability, drive business-to-business (B2B) applications, and help make video collaboration between people and devices as simple and reliable as making a phone call - without regard to network provider, end-point or technology.

Glowpoint's cloud managed video services for Polycom's solutions are available through Polycom authorized solution providers, direct market resellers, systems integrators, service providers, and distributors today.

About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW) provides cloud managed video services that make the delivery of consistently high-quality video conferencing and telepresence service as simple as using the internet, between any technology, network and business. Using our Open Video cloud architecture, Glowpoint enables organizations of all sizes to adopt business-class video easily, scale instantly and collaborate openly, yet securely across technology boundaries - to realize the full value of visual communications. To learn more please visit

Add New Comment

Telepresence Options welcomes your comments! You may comment using your name and email (which will not be displayed), or you may connect with your Twitter, Facebook, Google+, or DISQUS account.