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Vu TelePresence Reaches 4% U.S. Customer Marker In Seven Months
June 9, 2011 | William Zimmerman
Vu Announces Customer and Reseller Successes in Seven Months of U.S. Business Dealings
ZELIENOPLE, Pa.--(BUSINESS WIRE)--Vu TelePresence, a Pittsburgh-based telepresence company focused on small and midsized businesses (SMBs), today announced it has expanded its customer base to four percent of the overall U.S. telepresence market. Customers attribute their adoption of Vu TelePresence to the high HD quality and low bandwidth requirements of the product, its affordability and its ease-of-use. In addition, Vu has signed 1500 customers globally, and 135 channel partners to distribute telepresence solutions to clients across the country as well as in other regions, including the Middle East, Europe, Africa, Latin America and Asia.
Vu TelePresence's channel program was formed in April 2010 to help SMBs in their business communications endeavors. "While small and mid-market companies have historically faced Fortune 500-level IT challenges, they have lacked the resources or budgets to solve them," said Devita Saraf, chief executive officer of Vu TelePresence. "We recently conducted a survey of SMBs and found that 84.4 percent believe video conferencing is effective in building customer relationships. Because trust is a core component to business dealings and resellers serve as trusted advisors to their clients, the channel is an ideal way for Vu to extend its reach rapidly and expand sales in a more efficient manner. Vu TelePresence is working with telecom agents, managed service providers and all channels servicing SMBs to successfully address the SMB market with a professional product, technical training and sales support that meets its needs."
To date, Vu TelePresence has seen a higher unit adoption rate across particular industries, including law, healthcare, manufacturing and professional services overseas. Customers have deployed units to use for everything from employee/client management to recruiting to board meetings. While there has been great demand for Vu's technology domestically, 85 percent of customers are using the solution to connect with internal staff and/or clients worldwide.
"My company joined Vu TelePresence's reseller program because we experienced the benefits of the product first hand as a customer and recognized its potential for our client base," said Larry Shulman, chief executive officer of LMS InfoTech. "To date, we have deployed 50 Vu units and the feedback from our customers has been very positive. We're looking forward to watching our successes multiply as a Vu partner."
"The small and mid-market's growth has been outpacing nearly every other business category," added Saraf. "But until now, resellers haven't had the solutions and resources they've needed to capture this growth. We're pleased by the SMB channel community's enthusiastic response to our offering, and look forward to working with them to grow their businesses."
About Vu TelePresence
Founded in 2006, Vu TelePresence is one of the leading telepresence solutions providers for the small and midsized business marketplace. Addressing the telecommunications needs of this market, the company's flagship solution, Vu TelePresence and its Vu TelePoint conference suites, provides an affordable solution with Fortune 500 level service. Vu TelePresence is headquartered in Pittsburgh, PA, with Vu TelePoint locations in most major U.S. and India cities (with future expansion into Europe and Central/South America) including New York, Chicago, Oakland, Boston, Irvine, Cleveland, Seattle, Columbus, Philadelphia, Washington DC, Atlanta and Pittsburgh. Vu TelePresence is part of Zenith World Group, a $200 million company with offices in the U.S., India, Singapore and Belgium. Zenith World Group has been in business since 1980.
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