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Videocall Unveils UC Services Engine(TM) to Power Telepresence in the Cloud

April 18, 2011 | Howard Lichtman
Videocall to Offer Unrivalled Connectivity, Access, Integration and Platform and Device Support Enabling a Tailored Quality of Experience to Different User Communities of Cloud Telepresence Users

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Videocall, a leading immersive telepresence, telepresence, videoconferencing and unified communications managed service provider and systems integrator has today announced its cloud telepresence service empowering seamless access for users to Videocall's managed and hosted services for telepresence and videoconferencing.

Organisations are made up of communities of users across levels of seniority, functions, locations and geographies with entirely different goals, objectives, and expectations. Videocall's UC Services Engine is able to flex to provide a high quality of experience to different user communities enabling efficiencies and additional productivity specific to the goals, objectives and expectations of the user. This unique approach to providing telepresence service results in a lower total cost of ownership and an increased return on investment to both the individual user and customer organisation.

To support these differing user experiences required Videocall's UC Service Engine will provide basic and enhanced telepresence services, management applications, and connectivity (including connectivity to third parties) to organisations seeking to deploy a high quality telepresence service either in the cloud, as an enterprise solution or leveraging existing investment as a hybrid solution, with an agnostic approach to standards based technology. Platform integration is available to integrate to a wider unified communications strategy with Vendors such as Microsoft, Cisco, Avaya, IBM, Polycom, Vidyo and HP.

"This ground breaking approach to providing services in the cloud really moves the telepresence, videoconferencing and video unified communications world on" said Rob Portwood, CEO of Videocall. "When choosing to deploy UC and telepresence services organisations have a set of decisions to make to ensure that their chosen solution is able to support their business now and in the future. Videocall's UC Services Engine powers a flexible service to ensure that as your business and its UC and telepresence requirement evolve over time the solution can evolve with you ensure a low total cost of ownership and a strong on-going return on investment."

With service levels and access aligned to goals, objectives and expectations of the user communities and a focus on the quality of experience; individual users will be empowered to use telepresence more often in a way that suits the specific way the individual works, driving adoption and uptake of the service and delivering return on investment both to the individual and to the organisation.

About Videocall

Videocall is a leading telepresence and video collaboration managed services provider for global businesses. Videocall provides bespoke solutions including personal and immersive telepresence, high definition and traditional videoconferencing, together with a world-class managed service that delivers measurable business value to our customers. For more information visit http://www.videocall.co.uk.






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