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Glowpoint Awarded Patent for Automated Video Call Routing Technology

April 8, 2011 | Howard Lichtman
Glowpoint Awarded Patent for Automated Video Call Routing Technology

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MURRAY HILL, N.J., April 7, 2011 - Glowpoint Inc. (OTCBB: GLOW), a leading global provider of cloud managed services, today announced it was notified by the U.S. Patent and Trademark Office that is has been awarded another patent - U.S. Patent No. 7,916,717.

While virtually all video systems sold in the last few years are SIP or H.323 (IP) compliant, H.320 (ISDN) is still utilized by enterprises to connect offices located in remote parts of the world. Glowpoint's Open Video platform is designed to offer customers around the globe unparalleled flexibility and ease of video calling by providing technology and protocol compatibility to ensure that customers can collaborate from any system to any system without having to purchase additional hardware and infrastructure. The patent Glowpoint now owns is for "Systems and Method for Automated Routing of Incoming and Outgoing Video Calls between IP and ISDN networks".

Glowpoint CEO, Joe Laezza stated, "Part of our mission has been to help companies maximize their use of their video environments and ensure that they can collaborate with who they need to, when they need to. This is where Glowpoint's expertise is unparalleled and this patent award highlights our unique capability to offer our customers the greatest flexibility, regardless of the standards or technology they choose."

Supporting virtually all standards is a core component of Glowpoint's cloud managed video service portfolio, which was recently ranked among the top Telepresence Managed Services by ABI research. The patented technology ensures simple and seamless connectivity between IP and ISDN video users around the world. The automated call routing process includes routing video calls to the most inexpensive gateway exit point off the Glowpoint network before entering the PSTN/ISDN network, thus enabling customers to leverage Glowpoint's least cost routing and gateway efficiency methodology.

"We believe these patents help solidify our position as the leader in developing solutions that enable our customers to achieve wider video adoption and acceptance," said Glowpoint's senior vice president of product Anil Balani. "While we have seen a rapid decrease in the overall use of ISDN, it still represents roughly 30% of the video traffic we are managing. Our patent is based on processes and technologies that optimize the calling quality and provide the greatest efficiency, which ultimately offers our users a consistent, high-quality level of video service."

This is the third patent issued to Glowpoint by the U.S. Patent and Trademark Office. The two others awarded include a patent for a live video operator service and one for Usage-Based Billing of IP-Based Video Calls. Glowpoint has 6 other patents pending.

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About Glowpoint

Glowpoint, Inc. (OTCBB: GLOW) enables video users to effortlessly and securely call one another regardless of their video technology or network. With unlimited, "open" access to Glowpoint's cloud-based, hosted-video infrastructure and services, video calling within - and between - companies is dramatically simplified. From full-featured telepresence and video conferencing suites to desktop video, Glowpoint supports customers around the world with 24/7 managed services that allow business professionals to enjoy "in-the-same-room" intimacy and cost savings. To see a video-in-the-cloud demonstration, and to learn more about how cost-effective and easy telepresence and video conferencing can be for your business, please visit

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