From: Telepresence and Videoconferencing Insight Newsletter

A busy childrens' dental practice serving the Nashville, Tennessee area deploys Appia video communication sytems to improve collaboration and training opportunites between its four offices

12 May 2010.  Snodgrass-King Pediatric Dental Associates is a dental practice serving the Nashville, Tennessee area. It provides pediatric, cosmetic, orthodontic and general dentistry from four locations in Davidson County, including Cool Springs, Spring Hill, Hermitage and Murfreesboro.

This growing dental practice has four busy locations spread up to 40 miles apart. It was getting harder to communicate efficiently and effectively between offices. Everyone agreed that regular meetings between offices were useful and necessary, but it was increasingly difficult to coordinate, schedule and attend any meetings. 

The answer proved to be Appia Video Communication (AVC), a flexible video platform designed to make secure, business-quality video communication affordable and easy to use. Beyond office meetings, Snodgrass-King found that AVC's built-in collaboration tools opened up additional opportunities to streamline trainings, supplier demos, and consultations between doctors. 

"Everybody likes that AVC is easy to use, and we like the quality of the audio and video," said Melody Snodgrass, owner and operations manager of Snodgrass-King. "But most importantly, we're enjoying the more efficient use of our time."

 Victor von Schlegell, Appia's president told us:"Snodgrass-King needed to bring everyone together in a way that suited the on-demand nature of a bustling dental practice. That meant giving staff the ability to meet and collaborate whenever they needed, without spending unproductive time traveling to and from other offices."

Headquartered in Traverse City, Michigan, Appia serves markets nationwide, with operations in Boston, Chicago, Detroit, Houston, Indianapolis, Los Angeles, New York, Philadelphia, San Francisco and St. Louis.

The entire case study can be read and downloaded at: http://www.appiaservices.com/pages/news/casestudies/.