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Glowpoint Introduces Telepresence "Interoperability as a Service"

October 1, 2009 | Howard Lichtman
First-ever Service Connects Cisco TelePresence with Standards-based Telepresence and Video Conferencing Systems
HILLSIDE, N.J. October 1, 2009 - Glowpoint, Inc. (OTCBB: GLOW), a leading provider of advanced video communications solutions, today announced a new interop service that enables businesses to seamlessly connect Cisco TelePresence Rooms with standards-based telepresence and traditional video conferencing systems, which were formerly incompatible. Defined as "interoperability as a service" (IaaS), the service is now available upon request to businesses around the world.


Glowpoint's IaaS provides a simple solution to address one of the primary challenges today for organizations deciding which telepresence solution to deploy - Cisco, Polycom, Tandberg, LifeSize, or another. The service is also intended to help businesses drive wider adoption and increased usage of their video communications systems. This service further complements Glowpoint's current suite of managed video and business-to-business (B2B) services and may be used in conjunction or independently.

Glowpoint President and co-CEO Joe Laezza said, "We've been helping customers navigate through the challenges of mixed video environments for the past ten years. Now, with  increasing expectations and business demand for video communications, we are able to offer a solution that breaks down the barriers that have emerged between various telepresence and video conferencing technologies, especially regarding Cisco's current version of telepresence."

Howard Reingold, Glowpoint's director of product management said, "Just this week, we successfully conducted a multi-point interop call for a multi-billion dollar company that wanted to connect Cisco TelePresence with Polycom telepresence, as well as a Tandberg HD video conferencing system, from locations in different continents on disparate IP networks. We achieved this by using Glowpoint's TEN B2B exchange, combined with our Interop service, managed by our experienced VNOC service team."

Glowpoint will be holding live demonstrations of its IaaS at an upcoming open house in New York City. Information regarding the event, and the general availability of IaaS, will be provided in the coming weeks.

For a private demonstration, interested organizations and individuals can visit and select "Interop Service - Cisco TelePresence" as the topic of interest.

About Glowpoint
Glowpoint, Inc. (OTCBB: GLOW) is a leading provider of advanced video communications solutions. Glowpoint's suite of robust telepresence and video communications solutions enables organizations to communicate with each other over disparate networks and technology platforms. Glowpoint supports thousands of video communications systems in more than 35 countries with its 24/7 video management services. Glowpoint also powers major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers - and their customers - worldwide. To learn more, visit

Susan Assadi, Angela Jamison
Gitenstein & Assadi PR
800 922 8792
[email protected], [email protected]

INVESTOR CONTACT: Jonathan Brust                                             
Glowpoint, Inc.                         
(312) 235-3888, ext. 2052                   
[email protected]                      

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