Gold Sponsors
Array Telepresence Logo   Human Productivity Lab Logo   Ashton Bentley Logo
Silver Sponsors
Bronze Sponsors
Telepresence Options Magazine

Latest Telepresence and Visual Collaboration News:
Full Article:

Expanded Polycom Infrastructure Solution Helps Organizations Unlock Visual Communication Benefits

October 13, 2009 | Howard Lichtman
Polycom solution enables enterprise-wide and business-to-business visual communication services with unrivaled quality, scale and reliability.

Polycom_RMX_4000.jpgPLEASANTON and ANAHEIM, Calif. - Oct. 12, 2009 - Addressing the rapid adoption of visual communication across industries and the increasing scale of deployments, Polycom, Inc. (Nasdaq: PLCM), the global leader in telepresence, video and voice communication solutions, today announced two new infrastructure platforms within its industry-leading visual communication network solution that enable large organizations, government agencies, educational institutions, healthcare networks and service providers to deliver enterprise-wide and business-to-business video services with unrivaled quality, scale and reliability.

Organizations of all sizes and across industries are adopting visual communication to enable people and teams to work more effectively and efficiently across distances both within and across organizations, which can lead to reduced operating costs by replacing the need to travel and reduced travel-associated carbon emissions. The value of the video conferencing market is set to post a compound annual growth rate (CAGR) of 17.8 percent between 2008 and 2013, rising from $3.8 billion to $8.6 billion according to Gartner, Inc.1

At the Polycom User Group conference this week in Anaheim, Calif., Polycom unveiled the RMX 4000, the industry's most scalable and reliable multipoint conferencing platform capable of supporting hundreds of simultaneous HD video calls and more than a thousand video and audio conference calls; and the Polycom RSS 4000, a high-capacity recording and streaming server that allows users to easily and cost-effectively create and stream HD video and content using Polycom and other standards-based telepresence and video conferencing systems.

The new platforms represent the latest additions to the Polycom video network solution that offers the most comprehensive visual communication environments from desktop video to immersive telepresence and the most redundant infrastructure systems to video-enable organizations of all sizes with varying application needs. Based on established standards and open interoperability, the Polycom solution can be deployed within any unified communications (UC) environment and features integration with leading UC platforms from Microsoft, IBM, Avaya, Nortel, BroadSoft and others.

Polycom RMX 4000 Highlights: Delivers multi-point collaboration and multi-network connectivity for video, voice and unified voice and video conferencing. Supports customers' current and future needs with unmatched performance and scale for the latest telepresence, HD video conferencing and desktop video collaboration applications and unrivaled flexibility and cost-effectiveness for supporting existing investments in video conferencing systems. Optimizes the experience for all participants in a call by transcoding resolutions, frame rates and layout options, and connecting multiple networks. Extends the most scalable multi-point conference platform in the industry: capable of supporting hundreds of compute-intensive HD telepresence calls (including full 1080p) and more than a thousand video and audio conferences, when paired with the Polycom Distributed Media Application (DMA) 7000, a unique network application that centralizes call control for RMX bridges and provides further failover redundancy- virtualizing all bridge resources into a single pool and dynamically distributing bridge calls onto RMX bridges based on available or required resources. Offers flexibility of management - can be deployed centrally or in a distributed network environment with the Polycom DMA 7000 for greater scale, redundancy, centralized provisioning, and simplified network administration. Leverages a carrier-grade Advanced Telecom Computing Architecture (AdvancedTCA) that features a unique, unified design. Four media processing cards share the same management system and high-speed backplane, allowing processing resources to be shared seamlessly as a unified system. This provides support for large conferences without cascading to multiple bridges and adding latency, and provides significant quality, scalability, reliability, and administrative advantages over competing systems.

Provides both flexible and fixed resource allocation allowing optimization as network requirements change. Allows customers to cost-effectively support existing systems as they migrate from traditional video conferencing to HD telepresence. Shares the same code base as the Polycom RMX 2000 ensuring seamless feature and functionality support. The RMX 4000 and the RMX 2000 also share licenses, media and E1/T1 cards, software versions, telepresence and encryption licenses. Features in-system redundancy with redundant power supplies with AC or DC option. List price for RMX 4000 HD ports is nearly 40 percent less expensive than nearest competitor.

Polycom_RSS_4000.jpgPolycom RSS 4000 Highlights Delivers high capacity recording and streaming that allows users to create and stream HD video content using standards-based telepresence and video conferencing systems as capture studios for training, communication and other applications. Offers multiple video resolutions up to 1080p for high quality recordings. Provides up to 15 simultaneous full video, audio and content conference recordings per server. Delivers multiple streams in both standard definition and high definition resolutions and supports unicast and multicast content distribution options.

Features dual hard drives with RAID configuration and redundant power supplies for reliability. Leverages the same code base as the RSS 2000 ensuring seamless feature and functionality support across products. Utilizes an efficient, network-based platform to record video and audio calls from Polycom telepresence and video systems, calls through Polycom RMX bridges, and calls from other standards-based telepresence and video systems. Works in conjunction with the Polycom Video Media Center (VMC) 1000 as a solution for managing the complete video content lifecycle, from creation, capture and encoding, to portal publishing and webcasting, to storage and archiving.

Supporting Quotes: Roopam Jain, principal analyst, Conferencing and Collaboration, Frost & Sullivan
"Polycom has raised the bar in terms of redundant and scalable infrastructure for visual communications. With Polycom, customers can invest in a platform that delivers a high level of quality and performance without sacrificing flexibility, cost-effectiveness and open interoperability."

Philippe Decaesteke
, chairman of Novasight (France-based video conferencing service provider) "We are seeing exploding demand for video conferencing and telepresence within the European market. The RMX 4000 will help us expand our offerings to include high-definition telepresence and support the increasing demand through greater scalability. The flexible capacity design allows us to move customers to telepresence, while still supporting their existing systems efficiently and cost-effectively from a bridge resource standpoint."

Robert Hagerty, CEO, Polycom
"Polycom is helping to drive the mass adoption of visual communication in business and our infrastructure platforms help customers video-enable their organizations better than anyone. Customers want guaranteed performance and flexibility, and the Polycom solution gives them unmatched redundancy, performance and scale with unrivalled flexibility to integrate video into their UC environments, regardless of which platform they have today or in the future."

Joe Sigrist, senior vice president and general manager, Video Solutions, Polycom
"We designed our video network infrastructure solution with a clear focus on where the technology is heading in terms of processing requirements, network scalability and IT administrative concerns and also in how video will integrate into broader UC platforms and into business processes moving forward. We did this without forgetting the real-world needs of customers today and requirements for compatibility and interoperability with the estimated two million standards-based systems deployed today."

Pricing and availability: The Polycom RMX 4000 and RSS 4000 are planned for availability in Q4 2009. North America list price for the RMX 4000 starts at US$152,000 and the RSS 4000 starts at US$22,500. Product Background / Images RMX 4000 Product Page and RSS 4000 Product Page Video of Roopam Jain of Frost & Sullivan explaining advantages of the Polycom RMX, DMA solution RMX 4000 and RSS 4000 images on Flickr RMX 4000 datasheet and RSS 4000 data sheet

About Polycom Polycom, Inc. (NASDAQ: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere. Visit for more information and follow us on Twitter @AllAboutPolycom.

Add New Comment

Telepresence Options welcomes your comments! You may comment using your name and email (which will not be displayed), or you may connect with your Twitter, Facebook, Google+, or DISQUS account.