Gold Sponsors
Array Telepresence Logo   Human Productivity Lab Logo   Ashton Bentley Logo
Silver Sponsors
Bronze Sponsors
Telepresence Options Magazine

Latest Telepresence and Visual Collaboration News:
Full Article:

Providea Conferencing Has Been Designated a Certified Managed Service Provider for TANDBERG Total Service

June 16, 2009 | Chris Payatagool

provideasolutions.gifNEW YORK, NY--- TANDBERG and Providea Conferencing, LLC today announced that Providea has achieved the designation of Certified Managed Service Provider for TANDBERG Total Service. With this distinction, Providea, a leading single-source provider of high-definition video conferencing, audiovisual and networked solutions, will offer a portfolio of comprehensive managed services that ensure the high-quality, reliable meetings that executives demand.

"Providea continually demonstrates a strong commitment to TANDBERG and their customers, evidenced by undertaking the rigorous requirements to become a Certified Managed Service Provider for TANDBERG Total Service," said Rick Snyder, president, TANDBERG Americas. "Providea's ClearVideo Conferencing Service for TANDBERG ensures that customers have the best telepresence and video conferencing experience by delivering world-class support, high-quality bridging, and on-demand connections that keep pace with customers' dynamic business schedules. We're very happy to expand our relationship with Providea, one of our strongest partners."

Telepresence and video conferencing enable a new way of working where employees, customers, and suppliers can meet face-to-face to collaborate and solve problems as if they were in the same room no matter where they are located. TANDBERG Total Service makes customized video communication solutions easy to implement, maintain and monitor, allowing for scalable deployment across the enterprise.

"Providea knows the value of managed services for our customers' video and collaborative needs. Our vision has always been to add high value services that maximize our customers' return on investment and lower the total cost of ownership. We have continued to invest in the TANDBERG architecture to enable our global customers' access to all aspects of the video spectrum. TANDBERG's acknowledgement of our achievements in managed services, and their designation of Providea as a Certified Managed Services Provider, further substantiates our position as a strong and effective partner," said Todd Luttinger, president of Providea.

TANDBERG's comprehensive certification program for managed service providers requires the availability of fully managed or hosted global services from dedicated Video Network Operation Centers (VNOC). Certified suppliers, such as Providea, must also provide concierge services, Web and telephone reservations, continuous help desk support, and proactive testing and monitoring before, during, and after meetings. Certification guarantees customers IP and ISDN gateway services, universal bridging, event recording and streaming, and ad hoc VNOC services.

For more information on TANDBERG Total Service, contact [email protected], or visit www.TANDBERG.com.

About TANDBERG

TANDBERG is the leading global provider of telepresence, high-definition video conferencing and mobile video products and services. Dually headquartered in New York and Norway, TANDBERG designs, develops and markets systems and software for video, voice and data. The company provides sales, support and value-added services in over 90 countries and is publicly traded on the Oslo Stock Exchange under the ticker TAA.OL. Visit www.tandberg.com for more information.

TANDBERG is a trademark or registered trademark in the U.S. and other countries. All other product and company names herein may be trademarks of their respective owners.

About Providea Conferencing LLC

Headquartered in Camarillo, CA with offices nationwide, Providea Conferencing offers a full suite of Telepresence and high-definition video conferencing solutions, along with comprehensive system and network design consultation and world-class support. Founded in 1999, the Providea team boasts years of experience in video conferencing, Professional Services, audiovisual design/build, multi-point bridging, network configuration and the best practices for successful deployment and utilization of these technologies. Leading organizations within financial, legal, technology, healthcare, entertainment, education and government sectors rely on Providea Conferencing.







Add New Comment

Telepresence Options welcomes your comments! You may comment using your name and email (which will not be displayed), or you may connect with your Twitter, Facebook, Google+, or DISQUS account.