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IVCi Has Been Designated a Certified Managed Service Provider for TANDBERG Total Service

March 18, 2009 | Chris Payatagool

tandberg_160x46px.jpgIVCi's Managed Services Expertise Will Enhance the TANDBERG Telepresence Experience and Help Global Organizations Achieve Better ROI From Their Technology Investment

EW YORK, NY -- TANDBERG and IVCi, LLC today announced that IVCi has achieved the designation of Certified Managed Service Provider for TANDBERG Total Service. With this distinction, IVCi, a leading integrator of enterprise collaboration solutions, including high-definition video conferencing, telepresence, audio visual integration, and managed conferencing services, will offer a portfolio of comprehensive managed services that ensure the high-quality, reliable meetings that executives demand.

To achieve this certification, IVCi had to meet technical, design and implementation requirements. IVCi is based in the U.S. with global delivery capabilities, in-house expertise, and a 24x7 helpdesk. The company is equipped to provide TANDBERG video users with an end-to-end suite of easy to use and reliable managed services and network solutions.

"IVCi continually demonstrates a strong commitment to TANDBERG and their customers, evidenced by undertaking the rigorous requirements to become a Certified Managed Service Provider for TANDBERG Total Service," said Rick Snyder, president, TANDBERG Americas. "IVCi's IntelliNet MCS® Managed Conferencing Service for TANDBERG will seamlessly integrate telepresence and video conferencing into the user experience, allowing the focus to be on the conversation and not the technology enabling it. We are very happy to extend our relationship with IVCi, one of our strongest partners."

Telepresence and video conferencing enable a new way of working where employees, customers, and suppliers can meet face-to-face to collaborate and solve problems as if they were in the same room no matter where they are located. TANDBERG Total Service makes customized video communication solutions easy to implement, maintain and monitor, allowing for scalable deployment across the enterprise.

"IVCi's mission is to make collaboration technologies easy to use and easy to manage," said Charles Macli, IVCi EVP of sales and marketing. "We accomplish this through a suite of services that are currently being used by clients who range from the largest corporations in the world to small entrepreneurial organizations. These customers experience meeting reliability and ease of use that exceeds their expectations, and allows them to focus on their core business objectives -- instead of the enabling technology. As a result, video conferencing usage increases, and our clients significantly improve their ROI. Telepresence is changing the way individuals and businesses collaborate, and IVCi is proud to apply our portfolio of managed services to the extraordinary telepresence and video conferencing solutions offered by TANDBERG."

TANDBERG's comprehensive certification program for managed service providers requires the availability of fully managed or hosted global services from dedicated Video Network Operation Centers (VNOC). Certified suppliers, such as IVCi, must also provide concierge services, Web and telephone reservations, continuous help desk support, and proactive testing and monitoring before, during, and after meetings. Certification guarantees customers IP and ISDN gateway services, universal bridging, event recording and streaming, and ad hoc VNOC services.

For more information on TANDBERG Total Service, contact [email protected], or visit


TANDBERG is the leading global provider of telepresence, high-definition video conferencing and mobile video products and services with dual headquarters in New York and Norway. TANDBERG designs, develops and markets systems and software for video, voice and data. The company provides sales, support and value-added services in more than 90 countries worldwide. TANDBERG is publicly traded on the Oslo Stock Exchange under the ticker TAA.OL. Please visit for more information.

TANDBERG is a trademark or registered trademark in the U.S. and other countries. All other product and company names herein may be trademarks of their respective owners.

About IVCi

IVCi, LLC is a leading integrator of managed enterprise collaboration solutions, including high definition video conferencing, telepresence, audio visual and managed conference services. Recent awards and recognition include TANDBERG's Managed Services Provider of the year, a top-ten ranking on Systems Contractor News magazine's top 50 integrators list, and being named to the VARBusiness 500. IVCi is a Platinum certified reseller and service provider for TANDBERG video conferencing solutions.

From our headquarters in Hauppauge, New York, IVCi makes conferencing and audio visual solutions easy to use, easy to manage, and easy to afford.


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