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AVI-SPL Partners with Glowpoint to Launch Advanced Managed Conferencing Services

March 18, 2009 | Chris Payatagool

avl_spl.jpgConferencePoint (TM) Services Offer More Cost-effective, Productive Operations for Companies Worldwide

Tampa, FL, March 18, 2009 - AVI-SPL, the leading AV systems and services integrator, has teamed with Glowpoint (OTC: GLOW), a leading provider of advanced video communications solutions, to provide a complete and exclusive managed service for AVI-SPL customers. The new offering, ConferencePoint (TM) powered by Glowpoint, enhances AVI-SPL's current room build and integration, customer care and onsite staffing models by adding comprehensive managed service support for both traditional video and telepresence environments.

ConferencePoint (TM) provides three customized levels of expertly managed video services for AVI-SPL customers worldwide, including:

* VNOC Managed Services - includes comprehensive monitoring, room management and scheduling, call launching, 24/7 help desk, and a full complement of performance reporting for telepresence and HD/SD video environments.

* Connect and ConnectPlus - delivers Quality of Service (QoS) connectivity, dialing plans, ease-of-use features and the support necessary to make HD and SD video conferencing successful.

* Conferencing Services - offers a full complement of multipoint videoconferencing, bridging and streaming, with inbound reservations and comprehensive support.

AVI-SPL's customers will have exclusive access to the ConferencePointâ„¢ series through a customer portal and via live, 24/7 conferencing production and support teams. The service allows customers to see and talk to virtually anyone, anywhere around the world - regardless of network, technology or device.

" Service offerings have played a big role in AVI-SPL's growth strategy, and this is the next step in our evolution to offer the most comprehensive offerings in the industry," said John Zettel, CEO of AVI-SPL. "Based on Glowpoint's Managed Service platform, ConferencePointâ„¢ offers a total solution by combining the services with the equipment purchase, room integration and on-going management and support."

Glowpoint's President and COO, Joe Laezza said of the new relationship, "we think this may be one of the most important developments in the video conferencing and telepresence industry. AVI-SPL, already known for their premier video integration services, will now take the next step for video users around the world by providing a complete, one-stop environment for video. We are thrilled that AVI-SPL selected us as their partner of choice to help them deliver this valuable solution."

The ConferencePoint (TM) service line will debut in Detroit on March 26 at the Sheraton Novi, AVI-SPL's first stop in the 12-city AVI-SPL University educational series for AVI-SPL's client base.


Headquartered in Tampa, FL, AVI-SPL is the result of a merger between Audio Visual Innovations (AVI) and Signal Perfection, Ltd. (SPL). With more than 40 years of aggregate experience in the industry, AVI and SPL bring together strong traditions of providing quality audio visual technology. As the largest global integrator for audio video systems and services, AVI-SPL delivers the most comprehensive line-up of presentation solutions, including: systems integration, sales and rentals, complete staging productions, managed conferencing, IP integration and event management. For more about AVI-SPL, visit

About Glowpoint

Glowpoint, Inc. (OTC: GLOW) is a leading provider of advanced video communications solutions. Glowpoint's advanced and robust suite of telepresence and video communications solutions enable organizations to communicate with each other over disparate networks and technology platforms. Glowpoint supports thousands of video communications systems, in 35 countries, with its 24/7 video management services. Glowpoint also supports major broadcasters, Fortune 500 companies, as well as global carriers and video equipment manufacturers - and their customers - worldwide. To learn more, visit


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