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Glowpoint Achieves Record Sales during Summer Months

September 12, 2008 | Chris Payatagool

glowpoint_160x53px.jpgAwarded contracts valued at over $4.5 million in last 90 days led by demand for Telepresence managed services

HILLSIDE, NJ, September 11, 2008 - Glowpoint, Inc. (OTC BB: GLOW), a premiere, IP-based managed video communications services provider, announced today that it has been awarded deals valued at approximately $4.5 million, in aggregate, during the last 90 days. This represents the highest level of closed contract value over a three month period (from June 1 to August 30) in the Company's history. The wins were led by a number of key multi-year telepresence Video Network Operation Center (VNOC) orders.

Thumbnail image for Glowpoint_NOC.jpg

 Glowpoint Video Network Operation Center

The new business includes agreements to provide managed services for telepresence and traditional HD video environments for several large international clients. The resulting contracts will increase the number of VNOC engagements and related rooms under management to more than 40 telepresence rooms and add dozens more traditional video rooms. Once all of the rooms are activated and online, it is anticipated that these deals will drive more than $250,000 per month in monthly recurring revenue and add-on services.

Mike_Brandofino.jpgMichael Brandofino, Chief Executive Officer of Glowpoint, commented, "The summer months are traditionally a slower period from a sales perspective and the record level of new business is a direct result of the increasing demand for our telepresence related services. These wins will start impacting our revenue over the next three to four months as the rooms come online and are activated."  

Brandofino added, "While we've been able to attract a global clientele over the years, one of the key aspects of these recent wins is the recognition and confidence we are receiving from even larger, more high-profile accounts that require the most comprehensive, secure and robust service available. We now have telepresence rooms actively under management in the United States, India, Switzerland, France and the United Kingdom with more locations scheduled to be activated around the world. Our investment in VNOC services and our strategic relationships are beginning to yield some notable results."

Glowpoint's VNOC services address the demand for a single point of contact to provide scheduling, support, and management of telepresence rooms and the associated equipment.   This service is sold as a monthly subscription service and may also include Glowpoint managed network services as an option.

Companies engaged with Glowpoint as a VNOC customer automatically become part of the Telepresence inter-Exchange Network (TEN). Glowpoint's TEN is a suite of services and applications designed to overcome the challenges of using video outside of a company's private network, such as interconnectivity and interoperability. Glowpoint's TEN also provides companies direct access to a host of business services over video, including language and hearing impaired interpretation, legal and financial services, and educational/distance learning services.

Howard Lichtman, President of the telepresence consultancy Human Productivity Lab said, "Cisco and some analysts predict that the services side of telepresence could reach $3 to $4 billion over the next three to four years.  With Glowpoint's unique position as a neutral player, their ability to inter-connect disparate systems on disparate networks, and their ability to support all of the major manufacture's offerings, they are well-positioned to garner a good share of this market."

Joe_Laezza.jpg"These results certainly support our belief that telepresence managed services are a catalyst for Glowpoint's growth," said Joe Laezza, Glowpoint's President and COO. "With each new win, Glowpoint's reputation and brand recognition grow on a global basis and open up more opportunities for us, which are reflected in a pipeline that has been steadily growing since early this year."

About Glowpoint

Glowpoint, Inc.
(OTC: GLOW), is a premiere, IP-based managed video communications services provider. Glowpoint is innovating video communications with services supporting traditional video conferencing, Telepresence VNOC, Broadcast Content Acquisition and Delivery, and Call Center Applications. Glowpoint's services are delivered over a robust, video-centric network that reaches around the world and serves clients ranging from Fortune 100 enterprises and leading broadcast networks to SMB markets.  Glowpoint is headquartered in Hillside, New Jersey. To learn more, visit

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