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Wire One Simplifies Video Conferencing With EndPoint Connect

January 23, 2008 | Chris Payatagool

398776_logo_color_2008_tag.JPGDAYTON, OH - Wire One Communications, an industry leader in providing video communication conferencing services, announces the release of EndPoint Connect (EPC), a simplified conferencing technology solution available to both Hosted Video and Managed Services customers.

EPC allows for scheduling and on-demand launch of non-bridged video conferences through hands-free automation of the connection. Customers can walk into an EPC-enabled video conference room at the scheduled start of a conference and immediately start communicating, without the need to memorize IP addresses or navigate through on-screen menus via remote control.


Through use of Wire One's scheduling tool, engageMeeting Manager, users can seamlessly arrange scheduling, on-demand, and automated launch for EPC and bridged video conference meetings. With the use of this easy to use, non-technical interface, customers are also able to manage usage requirements and avoid resource conflicts.

With EPC, Wire One has enhanced Automated Self-Service scheduling and auto-launch features for point-to-point calls, allowing users to experience benefits similar to those associated with bridged conferences. When using EPC, customers also have the advantage of gaining insight into point-to-point conferencing, as usage data is stored and reported along with multipoint video conferencing data.

"Our web-based tools and associated self-service offerings provide a comprehensive management solution without the need to buy, install, and maintain software on-premise," explains Jeffrey Prestel, Senior Vice President of Sales and Marketing. "With one login, our customers have access to scheduling and auto-launch features for bridged or point-to-point conferences, in addition to usage monitoring, and a large suite of online reports."

"Another benefit is that our services extend beyond software options," adds Nigel Stobart, Senior Vice President, Global Operations. "We also provide expert Producer-Assisted and Conference Production solutions, should a customer's conference require the additional support of our experienced staff. Our goal is to provide outstanding value first through automation, ease-of-use, and reliability of conferencing services, in addition to offering next generation Help Desk and Conference Production support."

Wire One's industry-recognized conferencing services include full and automated call launching and on-demand solutions, dedicated network options, facility design and readiness, expert installation, Remote Equipment Monitoring (REM), and 24x7x365 Help Desk support. Wire One leads the industry with providing easy to use and reliable remote management tools, conferencing services, and expert support personnel that create superior video communication experiences.

About Wire One Communications, Inc.

Wire One Communications, with over 20 years of support expertise, has Global Network Operation Centers in Denver and London and 37 field offices throughout the USA and UK. The company is the recognized leader in providing video communication solutions globally, with expertise in helping customers more effectively communicate, and experience a measurable competitive advantage and improved profitability. Whether the need is for video, audio or web conferencing, streaming or a strategic mix of all media, Wire One is defining the new face of communication, and allowing customers to connect, collaborate and innovate -- anytime, anywhere.

[via Marketwire







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