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TELUS becomes first Canadian telecommunications provider to deploy and support Cisco TelePresence

January 16, 2008 | Chris Payatagool

minitelus-logo.gifTELUS achieves two Cisco TelePresence Certifications allowing cuscisco_logo.jpgtomers and employees to communicate internationally from remote locations

Toronto, ON - TELUS today announced that it is the first Canadian telecommunications provider to achieve both the Cisco TelePresence Connection Certification and the Cisco TelePresence Authorized Technology Provider Certification. These designations recognize TELUS' capability to sell, deploy and support Cisco TelePresence, as well as having the network sophistication to deliver an optimal telepresence experience.

"Achieving both of these certifications reflects TELUS' continued leadership as Canada's foremost collaboration services provider. Canadian public and private sector organizations can now look to TELUS alone for a complete end-to-end Cisco TelePresence solution including installation, support and advanced network connectivity," said David Fuller, senior vice-president, solutions and products, TELUS Business Solutions. "Cisco's TelePresence complements our extensive collaborative solutions portfolio which enables more effective communications across a global landscape for TELUS customers."

TELUS takes advantage of the Cisco Internet Protocol Next-Generation Network (IP NGN) architecture and innovative technology to deliver a highly scalable and highly secure solution. The Cisco TelePresence system creates unique, 'in-person' experiences between people, places and events. Cisco TelePresence delivers life-size images, via ultra-high-definition video (1080p) and spatial audio within a specially designed environment to create the experience of being in the same room with remote participants, whether they are down the street or around the world.

"Cisco TelePresence provides an unprecedented 'in-person' meeting experience that enables companies to improve business efficiency and gives them the potential to transform their businesses through faster and richer collaboration, instant access to expertise, and better cross-cultural communication," said Nitin Kawale, senior vice president, Cisco Canada. "To help ensure the extremely high-quality experience of Cisco TelePresence meetings, Cisco set up a rigorous accreditation process. We are pleased that TELUS has achieved the skills required to support its TelePresence customers from a solution deployment perspective as well as deliver the video communications expertise required for an optimal TelePresence experience."

The Cisco TelePresence Connection certification process goes beyond static measurements of network performance. Certification is also based on industry standards with regard to staffing, verification, processes and tools. Service providers are audited annually via third-party verification to help ensure that they are committed to offering an optimal TelePresence experience.

TELUS has also implemented Cisco TelePresence internally in its Vancouver and Toronto offices, and is using the solution to help improve employee efficiency and customer communication, reduce travel, and assist in meeting environmental goals.

"TELUS is dedicated to being an environmentally responsible organization," said Mr. Fuller. "Cisco TelePresence allows us to reduce travel while improving the quality of our communications. We consider it an increasingly important business tool in helping our employees work smarter and greener, and we work to help our customers achieve the same benefits."


TELUS is a leading national telecommunications company in Canada, with $9.0 billion of annual revenue and 11.0 million customer connections including 5.4 million wireless subscribers, 4.4 million wireline network access lines and 1.2 million Internet subscribers. TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. Committed to being Canada's premier corporate citizen, we give where we live. Since 2000, TELUS and our team members have contributed more than $91 million to charitable and non-profit organizations and volunteered more than 1.7 million hours of service to local communities. Eight TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit

[via MonitorToday]

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